Carnival of Quality Management Articles and Blogs – April 2014

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Welcome to April 2014 edition of Carnival of Quality Management Articles and Blogs.

We continue with our topic for in-depth view: Nonconformity / Non – conformance, focusing on Non – conformance in this issue.

Refusal | objection | dissent | protest | disobedience | disagreement

         and Antonyms

concurrence |acceptance |agreement |approval

for noncompliance .

A non-conformance is a departure from an agreed arrangement between an approval authority (or orthodox position) and an individual or group performing work.

In the context of quality management an “arrangement” is commonly an agreement to conform to: A Work Product Standard; A Predefined Procedure; A Work Product Specification; A Documentation Plan; An International Standard for Best Practice.

Nonconformity refers to a failure to comply with requirements, whereas Nonconformance refers to a deficiency in a characteristic, documentation, or procedure that renders the quality of an item or activity unacceptable or indeterminate; nonfulfillment of a specified requirement.

A non-compliance is the failure to adhere to an Act or its Regulations
A non-conformance is the failure to comply with a requirement, standard, or procedure.

A Google search throws up a host of additional informative article and links in so far as Non-conformance / Non-compliance is concerned. Among several such results, we take a look at selected few, from different fields.

Failure or refusal to comply. In medicine, the term noncompliance is commonly used in regard to a patient who does not take a prescribed medication or follow a prescribed course of treatment.

The process of determining noncompliance is an important aspect of the International Atomic Energy Agency (IAEA) safeguards system, as well as the only established mechanism for determining noncompliance with the nuclear Nonproliferation Treaty (NPT) itself. Noncompliance with an NPT safeguards agreement constitutes violation of Article III of the NPT, the obligation to accept safeguards on all nuclear material, and, depending on the circumstances, possibly a violation of Article II, the obligation not to acquire nuclear weapons.

Noncompliance: Any action or activity associated with the conduct or oversight of research involving human subjects that fails to comply with the research plan as approved by a designated IRB or federal regulations or institutional policies governing such research. Non-compliance may range from minor to serious, be unintentional or willful, and may occur once or several times.

Noncompliance with regulations by enterprises is said to be rife in developing countries. Yet there is limited systematic evidence of the magnitude of noncompliance at the enterprise level. Making innovative use of two complementary data sources, this paper quantifies noncompliance for India’s Factories Act without the question of illegality ever being raised directly with enterprises. The paper finds that more than twice as many firms are not complying as are complying. Further, the number of non-compliant firms is much larger than the number of firms adjusting out of the regulation. Thus noncompliance with the Factories Act is a key feature of the “missing middle” in India. The paper explores the main trends and patterns of noncompliance and highlights a number of key issues for further analytical and policy research.

As we search for more results, we observe that more of the articles deal with the subject from Quality (Management or Function or Profession). Hence we will take a more detailed look at these articles in our future edition when will be having a look at the subject purely in terms of Quality (Management or Function or Profession).

Next, we turn our sails to our regular sections, starting with an international body actively engaged in furtherance of quality.

The Product Development and Management Association (PDMA) is the premier global advocate for product development and management professionals. Our mission is to improve the effectiveness of individuals and organizations in product development and management. This is accomplished by providing resources for professional development, information, collaboration and promotion of new product development and management.

The development of new products and services involves an integrated set of unique activities. PDMA is the only organization that focuses on addressing this challenge by providing the following opportunities for professional development: education, experience, networking and recognition.

Updates can be obtained from PDMA News blog for association news or the PDMA Blog which features content from PDMA members.

And then move over to ASQ TV Episode- Six Sigma

Six Sigma is a well-known quality method. But like most quality techniques, its use changes and evolves as organizations do. In this episode, we discuss benefits and challenges associated with implementing Six Sigma; how to distinguish the Six Sigma belt colors; the potential return on investment of implementing Six Sigma; the basics of DMAIC; and play a fun game of “Name That Black Belt.”

Lean and Six Sigma Conference Audio

Costs and Savings

DMAIC

Our ASQ’s Influential Voice for the month is -Shon Isenhour

Shon IsenhourBased in Charleston, South Carolina, Shon Isenhour specializes in business process management, strategic planning, organizational change management, and reliability engineering. He has led improvement initiatives for industries such as pharmaceuticals, metals, petrochemical, paper, and power generation, among others. He is direction of education and work execution management at GPAllied. Shon writes about reliability on Reliability Now, with a tagline – Developing and Sustaining Improved Corporate Bottom Line Performance.

We take a detailed look at one of the posts on this blog.

Education Without Application Is Just Entertainment: 3 things that can help create a return on education.

Retention:Take the time to map out the skills you need the person to have and the learning objectives associated with those skills. Then the training can be customized to only provide the points and topics they need to be successful.

Application: Once a student has seen a new way to do something in the training environment they must apply the skills nearly immediately. This helps with the previous topic of retention but it also creates success and real world examples that can be used to continue the change process.

Culture Manipulation: With a pull from leadership and the success of quick application you can begin to manipulate the culture into the target state.

We do not have a fresh insight this month in so far as Curious Cat Management Improvement Carnival category is concerned.So we take a brief stay at Good Process Improvement Practices and related articles – Change is not ImprovementHow to ImproveWhere to Start ImprovementOperational ExcellenceHow to Manage What You Can’t MeasureMaking Better DecisionsFind the Root Cause Instead of the Person to Blame

I look forward to your active participation in enriching the blog carnival as we pursue our journey …………….

Carnival of Blogs on Golden Era of Hindi Film Music – March 2014

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Welcome to March 2014 edition of Carnival of Blogs on Golden Era of Hindi Film Music.

For the period under review, we have two excellent compilations w.r.t. Talat Mahamood birth anniversary on 24th February, 2014, from none other than Songs Of Yore.

  • The first of the articles – The Mentor and the Protégé: Talat Mahmood songs by Anil Biswas – commemorates Talat Mahamood’s 90th birth day. While Anil Biswas was not the most prolific  with Talat Mahmood as compared to C Ramchandra, Ghulam Mohammad and Madan Mohan, he remains the most important composer for him, so much so that you mention Talat Mahmood and Anil Biswas comes to mind.
  • The article that follows on SoY, is also about an equally rare combination of Talat Mahmmod’s Hindi Songs career – with S D Burman : Talat Mahmood’s songs by SD Burman. Talat Mahmood had only about 15 songs with S D Burman, a fraction of the songs SDB has with Mohammad Rafi and Kishore Kumar. But his impact was way beyond his numbers, and SD Burman created several immortal songs with him, as he did with Mukesh with about the same number of songs, as can be seen in this article and comments thereto.

These two articles lead us to search for a retrospective on similar articles on Talat Mahmood. Surprisingly, during the searches, one comes up either to vanilla Talat Mahamood songs catalogues or vanilla playlists, but not very incisive analyses that looks at Talat Mahmood’s career with different music directors at different phases / periods of the Golden Era of the Hindi Film Music.

The first one is a post written 4 years before, on Talat Mahmood’s 86th birthday – Ten of my favourite Talat Mahmood songs.

The second one is a review of Nakli Nawab(1962), in terms of an observation that films’s music Director, Babul, has used three playback singers for the hero – Manoj Kumar – in the film.

Talat Mahmood, in a duet with Asha Bhosle – Mast Aankhen Hai Ke Paimaane

Mukesh in Phoolon Se Rangeen Zameen Hai

And two of Mohammad Rafi classics – Tum Poochhati Ho Ishq Bhala Hai Nahin and Chheda Jo Dil Ka Fasana

Well, now that we have jumped over to Mohammad Rafi track, let us continue our present journey on that track and fathom what we have in store this month in so far as Mohammad Rafi is concerned.

Jabberwock returns to an infrequent series about old song sequences (some earlier entries Aashirwad, “Rail Gaadi” and the vitality of the well-done song sequence; the pleasures of “Saaf Karo Insaaf Karo and Cold water for Devdas – song sequences in Biwi aur Makaan) with thoughts on “Tere Mere Sapne” from Guide , in the article “Tere Mere Sapne”, a visual treat.

“Hindi cinema has a long history of the song sequence as a declaration of love or commitment, but rarely has it been done as well as it is here. This sequence lasts more than four minutes, but it is made up of only three shots, which increase progressively in length – in other words, there are only two cuts in the whole scene. While the song in itself is one of the loveliest we have ever had, the visualisation shows Vijay Anand’s talent for using the long, unbroken take to add dramatic intensity and continuity to a given situation.”

Shri Ashok Dave has presented one more of a rare combination of Mohammad Rafi with a music director who did not get due that his talent deserved – Lachhiram (Tamar) , through songs of Main Suhagan Hoon (1964) :

Two duets with Asha Bosle

Interestingly in such a Mohammad Rafi dominated film we have a Talat Mahmood solo – Ye Kis Manzil Pe Le Aayee Meri Badkismati Mujhko.

And of course, the film has a very pleasant Lata Mangeshkar number – Aye Dil Machal Machal Ke Yoon, Rota Hai Zaar Zaar Kya.

From now on, we will also document here songs that our friend, Bhagwan Thavraniforwards via his emails or SMSes. This month we have:

  • Chandrama Ja Unse Keh Do – Bharat Milap – Lata Mangeshkar, Mahender Kapoor
  •  Tumhi Ne Dil Mera – Air Mail (1960) – Mohammad Rafi, Suman Kalyanpur – Music Director – Sardul Quatra.
  •  Interestingly here too, we have a Mohammad Rafi solo Jo Aaj Tak Hua Na – Gule Bakawali 1963 – Music Director – Hansraj Behl, as well as a Talat Mahmood solo JIYUNGA JAB TALAK- CHINGARI(1955) – Music Director Manohar

We now go back to our regular track of playlists featuring Hindi Films songs with a focused subject.

  • My Favourites: Songs in Disguise –“would have only disguised heroes, not heroines (who could be disguised or not, if they were part of the duets), and b) the hero had to be singing, not just remain a spectator. And, oh, just for me, because I like making things difficult for myself – only one song per hero.”
  • Ten of my favourite wind songs – “There have been songs addressed to the wind, songs about the wind. Here are ten of my favourites, in no particular order. The only restrictions I’ve imposed on myself are: (a) As always, the song should be from a film I’ve seen, from before the 1970s And (b) the song should have a word synonymous with wind (hawa, saba, pawan, etc) in the first line of the song.”
  • SoY had done a very interesting article Suman Kalyanpur outshines Lata Mangeshkar on October 4, 2010. The purpose of recalling this article is one of the recent comments by Rakesh Srivastava as well as discussions linked to that comment. These discussions provide us a wealth of Suman Kalayanpur songs. The comment by AM has meticulously listed Suman Kalyanpur’s songs composed by Shanker Jaikishan.
  • In Magic of Raj Kapoor and Shanker Jaikishen, rsbaab has presented an interesting analysis, certainly predominant in RK-SJ films, but nonetheless went on become hallmark of SJ’s style elsewhere too. SJ’s extensive use of preludes, blend of harmony + tempo in the orchestration, descending notes of mukhda line in the higher notes and gradually make each line of the mukhda end on a lower note , very heart tugging lyrics, use of rich and full-bodied tone instrumentsand appealing (folk) dances .
  • Bollyviewer @ Old Is Gold has now moved to a new address – Masala Punch. We take that opportunity to visit an earlier post My favorite piano-songs, where in at least one character is actually playing the piano.

March is the month of Holi- which is not only the festival of colours by also of spoofs- somewhat alike what West does on 1st of April.

SoY has taken the opportunity to sprinkle a dash of A ‘serious’ review of Sangam (1964) in its Golden Jubilee Year and seriously analyses how ‘Raj Kapoor overturns Bollywood triangle to convey profound social messages’.

Dances on Footpath has added two wonderful images to celebrate the spirit of Holi.

Holi 1Holi 2

We sign off the current edition of the blog carnival while Dusted Off explores some known advantages of blogging before diving deep into The funny side of blogging.

Carnival of Quality Management Articles and Blogs – March 2014

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Welcome to March 2014 edition of Carnival of Quality Management Articles and Blogs.

Our topic for in-depth view is: Nonconformity / Non – conformance.

The Quality profession would tend to take these two words in the same stride. However, a closer look is likely to throw up some subtle difference – if not so much in the   colloquial or practical meaning(s), certainly in terms of spirit of the content of the approach.

Hence, I have decided to take up Nonconformity, Non-conformance and their literal antonyms Conformity and Conformance for a separate detailed study each month, before we take up the discussions of these terms from the perspective of Quality Management – as a profession and as a function.

So, first, we take up Nonconformity in the present edition.

Apparently Nonconformity has far reaching different shades of meaning and intent in different fields, such as Gender Diversity, Religion, Psychology, Sociology, History and the similar other fields.  Therefore, we would confine our discussions to the articles which remain GENERAL in nature.

  • Merriam-Webster Dictionary defines Nonconformity as ‘failure or refusal to behave the way most people behave: failure or refusal to conform’.

If a fireman came to work in a police outfit or clown suit, that would be a clear case of nonconformity. Where there’s nonconformity, there’s difference.

Nonconformity means that someone is doing things differently from the norm.

Too much nonconformity can create chaos, but without a little nonconformity, life would be pretty boring.

  • Theasarus.com defines Nonconformity  as  ‘belief, behaviour different from most’.

Synonyms for Nonconformity

denial  | disaffection | disagreement | disapprobation | disapproval | discordance |  disobedience | dissent s| eccentricity s| exception | heresyta| | | heterodoxytar | iconoclasmta |insubordination| lawlessnessar| | negationta| | nonacceptance s| | noncompliance | | objection |opposition | originality | recalcitrance| | recusancy | rejectionar | strangeness |r| unconventionality | uniqueness | unorthodoxy | unruliness | vetor | violation | contumaciousness | |mutinousness | nonagreementar | nonconsent |

Antonyms for nonconformity

acceptance | agreement | allowance | approval |concurrence | endorsement | harmony |normality | obedience |observance | orthodoxy | peace | permission |ratification | sanction | usualness

In the battle against conventional beliefs, we focus on three Unconventional Strategies for Life, Work and Travel. I define non-conformity as “a lack of orthodoxy in thoughts or beliefs” or “the refusal to accept established customs, attitudes, or ideas.”

Under the category Non-conformity  on this blog, we have two articles that our draw our attention –

“The past always seems better when you look back on it than it did at the time. And the present never looks as good as it will in the future.” -Peter Benchley

  • In Limbo – Being between things is tough. There’s a bright future ahead! You can picture it, just out of reach in the near distance.

You could accept less than you dreamed of, in other words. But why would you do that?

Chances are, there’s only one real option: keep working away. Tick-tock. Check off the tasks one at a time.

Two steps forward, one step back.

There is a fine line that separates conformity from nonconformity, and both of them from intelligent decision making.  Although the distinction may seem clear, I believe the difference is far more complex than most people are aware of.  Why?  Because an accurate measure of conformity or nonconformity is based exclusively on an individual’s true understanding of a subject.

 

Traditional religions have generally prohibited tattoos on the grounds they encourage superficial thinking (what’s on the surface is not what matters).

The human mind is easily programmed, and human behavior is largely autonomous once the sub-conscious has a suggestion of what to do. By default, people seem inclined to conform to the ideas, environment and behaviors around them, at least as a means of survival and of fitting in. Unless an individual takes charge of their own mind and their own behavior, most people are content to follow along with what other people are doing, even if that means doing something self-destructive.

In no particular order, here are the top five ways to practice non-conformity in the world that we have created for ourselves – the matrix of self-destruction.

Monetary Non-conformity – The human race is enslaved to a corrupt and inflationary monetary system. To act as a balance to this, any opportunity to conduct life without using the dollar and the credit system is a stunning act of non-conformity.

Shun the Materialistic and the Entertainment Driven Lifestyle – To be realistic about one’s true needs and to consume less “stuff” makes one stand out as a non-conformist in today’s culture.

Health Rebel – Taking control of diet, finding some enjoyable type of exercise, and being courageous enough to try out alternative, non-pharmaceutical modalities of healing when possible, are, oddly enough, all one has to do in order to stand out as a health non-conformist.

Re-Education – The quality of the future can be seen in the quality of our youth, and the current models of building quality people seem to be falling short. Trying out new modalities of education for our children is an inspiring way to work towards a better vision for the future.

Experience-Based Spirituality – The non-conformist of today explores practices and ideas that work best to induce direct experience, following intuition to develop a connection to the sacred part of humanity, which is so routinely trampled in our hectic world. Finding inner peace through whichever religion or philosophy you choose is critical to creating a world free from toxic effects of collective fear.

These are certainly not the first words written on the subject, and are definitely the last! I am sure; there would be many more enlightening materials that would provide a far-more encompassing view of the subject. The more we know what we do-not-know of Nonconformity, we can turn the knowledge for creative use of nonconformity for sustained improvements.

Next, we turn our sails to our regular sections, starting with an international body actively engaged in furtherance of quality.

  • National Institute of Science and Technology of  US Department of Commerce is one of the USA’s oldest physical science laboratories. US Congress established the agency to remove a major handicap to U.S. industrial competitiveness at the time—a second-rate measurement infrastructure that lagged behind the capabilities of England, Germany, and other economic rivals. Today, NIST measurements support the smallest of technologies—nanoscale devices so tiny that tens of thousands can fit on the end of a single human hair—to the largest and most complex of human-made creations, from earthquake-resistant skyscrapers to wide-body jetliners to global communication networks. A-Z subject index — alphabetical listing of research topics, activities, programs, products, and services would help to explore NIST’s web site to learn about its current projects.

And then move over to ASQ TV Episode Culture of Quality:

Culture is the driving force of quality. Creating and sustaining a quality culture are much-discussed topics in the quality community. In this episode, we explore the ways that quality culture contributes to organizational performance. We’ll also learn what quality leaders can do to take organizational culture into their own hands. We’ll also recognize quality engineers and their superhero status.
The Related Video – Driving Culture of Quality –  adds further value.
A culture of quality can mean different things to different organizations. Determining what culture of quality means is the first step in the improvement journey.

Our ASQ’s Influential Voice for the month is – John Hunter

No doubt, we are familiar with the Management Improvement Carnival which has been the regular feature at The Carnival of john-hunterQuality Management Articles and Blogs.

John Hunter has a background in online quality information management. He has developed quality improvement methods and software at the quality management office of the Secretary of Defense and the White House Military Office. He blogs at Curious Cat Management Blog .

John Hunter writes primarily about management improvement on this blog – which makes sense given the title – through the range of topics like Deming, lean thinking, innovation, customer focus, continual improvement, six sigma… In the very early days he had more on investing, economic data, science, engineering and travel. Then he created three new blogs (Curious Cat Investment and Economics Blog, Curious Cat Science and Engineering Blog, Curious Cat Travel Photos blog)

In this month’s edition we will take a look at his post Poor Results Should be Addressed by Improving the System Not Blaming Individuals.

“I should estimate that in my experience most troubles and most possibilities for improvement add up to the proportions something like this: 94% belongs to the system (responsibility of management), 6% special.” – Page 315 of Out of the Crisis by W. Edwards Deming

I look forward to your active “non-conformant” participation in enriching the blog carnival as we pursue our journey …………….

Carnival of Blogs on Golden Era of Hindi Film Music – February 2014

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Welcome to February 2014 edition of Carnival of Blogs on Golden Era of Hindi Film Music.

We commence the present edition with three consecutive posts on Mukesh @ Conversations Over Chai

  • The Legends: Mukeshpresents author’s favourite Mukesh solos that he sang for many others (than Raj Kapoor), and successfully, at that.

These articles also prod us to take a retrospective look at article son Mukesh on the blogs tha we regularly visit on these pages:

  • @ Songs of Yore:

My favourite happy songs of Mukesh – songs that differ from Mukesh stereotyped image of THE singer of sad songs.

Mukesh’s best happy duets – “ a peppy song becomes peppier in a duet, especially if the male singer is one whose natural instinct favours soulful, slow emotional songs” as can be heard in these Mukesh duets.

Mukesh and his romance with ‘Dil’  – There was something special about Mukesh and ‘dil’, not only his romantic heart but his romancing the heart- dil songs of incredible beauty.

Songs of Yore continues to blaze the 2014 trail with:

Door Papiha Bola: Suraiya by Anil Biswas – presents Suaraiya’s songs under the baton of Anil Bisaws, reaffirming an  otherwise what is considered as an underrated bond of the two legends, in comparison to Suraiya’s  songs under other music directors like Naushad, Hushnalal Bhagatram , Ghulam Mohammad  or Anil Biswas’s songs with other playback singers like  Lata Mangeshkar, Meena Kapoor.

Songs of Atariya – With a tribute to Begum Akhtar in her Centenary Year – watch atariya in these settings to realize the intrinsic beauty in the lore associated with this word.

We also take a retrospective tour to some other articles on Suraiya:

  • Nivedita Ramakrishnan wrote One day I discovered Suraiya – when Suraiya passed away, for India Abroad, March 12, 2004. The article was reproduced @ Cinema Corridor on the occasion of her ninth death anniversary.
  • Anmol Fankar’s Suraiya on LP Records also brings the days of chronicler of this carnival where vinyl records used to be his major source of access to the songs of Golden Era of HFM. These records still continue to reminisce those moments when we used to listen these records from his erstwhile painstakingly built collection.

Dances on Footpath presents third Cuckoo’s birthday post – Happy Birthday, Cuckoo Moray!. The one was an equally substantial post in 2011, and the second was a small one, with her song from Mirza Sahiban, posted in 2013.

Conversations Over Chai presents  “One of my favourite actresses of the period, as much for beauty and screen presence as for her acting skills, here are my pick of what I think are her [Ten]  best roles” in The Divas: Sadhana.

The article on the Suraiya – Anil Biswas combination @ Songs of Yore has an interesting participant in the discussions – Lavnaya Shah, daughter of  a noted HFM lyricist and poet  Pandit Narendra Sharma. She also has written Daughter remembers: ‘ Jyoti ~ Kalash’ – the daughter’s tribute to the poem (and one of the most iconic songs)  Jyoti Kalash Chhalake . The discussions also provides us link to an abridged version of Life and Career of Pandit Narendra Sharma.

Valentine’s Day has given us two posts – both seem to be grudging contributions to the spirit of romance.

Dusted Off has presented Songs of romantic love – in ten moods -  “with a twist: not necessarily a serenade to a loved one, and not necessarily two lovers billing and cooing to each other. Instead, romantic love in its different forms and shapes and tones and hues. All of these songs are about romantic love (not maternal/fraternal/patriotic/devotional or other forms of the sentiment), and they’re all from pre-70s films that I’ve seen. And they’re each in a distinct mood that shows some aspect of romantic love.”

Conversations over Chai has presented “some beautiful songs that make you feel that romance is still alive, that if ‘love’ exists, this is how it should be/feel like, songs that make you feel all mushy for a while” in My Favourites : Love Songs.

For this edition’s Mohammad Rafi articles we have:

Till we meet again next month…. I look forward to your inputs for enriching the carnival…

Carnival of Quality Management Articles and Blogs – February 2014

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Welcome to February 2014 edition of Carnival of Quality Management Articles and Blogs.

Our discussion topic for the present edition of the Blog Carnival is Quality Assurance vs. Quality Control. The subject does seem well-worn out. However, the internet search reveals several articles appearing in the recent time frame too.  As I read through the articles, I did find quite interesting bits of informative light in these articles. And, hence the topic for the current edition.

  • We commence our look-in of the topic with Overview @ ASQ, wherein we get to look at the classic definitions:

The terms “quality assurance” and “quality control” are often used interchangeably to refer to ways of ensuring the quality of a service or product. The terms, however, have different meanings.

Assurance: The act of giving confidence, the state of being certain or the act of making certain.
Quality Assurance: The planned and systematic activities implemented in a quality system so that quality requirements for a product or service will be fulfilled.

Control: An evaluation to indicate needed corrective responses; the act of guiding a process in which variability is attributable to a constant system of chance causes.
Quality Control: The observation techniques and activities used to fulfill requirements for quality.

  • The sight dealing exclusively with different meanings –  www.diffen.com  -  has this to state:

Quality Assurance is process oriented and focuses on defect prevention; while quality control is product oriented and focuses on defect identification. It goes on to illustrate the difference with the help of a chart

Because “assurance” means that you know you did everything needed to make something that works right, while “control” means that you have no idea whether any or all of your batch o’junk is worth anything until you examine each item.

In the case of software, QA means that you know that the code you are making fulfills the requirements, QC is discovering that your process of writing code was not adequate to assure that you didn’t create a lot of bugs along with your features.ChrisBaugh

QM-QA-QCAs the quality movement matured and improved, it developed into Quality Management. Now the emphasis has widened to include developments in systems thinking and management systems.  Quality management is a much broader field.  While it includes quality planning, as well as quality control and quality assurance, it also includes quality improvement and extends beyond just QA and QC to a systems approach and looking at the quality management system as a whole.

  • Difference between QA and QC, while neatly laying out the differences in a tabular format, focuses on failure prevention as the key to Quality Assurance, as against failure detection of the Quality Control.

Quality Assurance: a Strategy of Prevention whereas Quality Control: a Strategy of Detection.

  • What is the difference between Quality Assurance and Quality Control?   differentiates these as :“Prevention over inspection” and “DIRFT – Do It Right the First Time”. At the heart of these two concepts lies the idea that everything we produce should be produced error free from the start, because it’s more costly to fix an error afterwards.
  • BBC’s article on Product analysis and evaluation states that – Designers and manufacturers use product analysis to help them develop ideas for new or improved products and to analyse the work of other designers. Quality assurance is a system of checks and inspections to ensure high standards throughout design and manufacture.

Quality Control is defined as a system for verifying and maintaining a desired level of quality in an individual test or process.  Quality control activities span the testing process from the moment of specimen collection until the time the physician receives the report.  Quality Assurance (QA) is defined by the College of American Pathologists as systematic monitoring of quality control results and quality practice parameters to assure that all systems are functioning in a manner appropriate to excellence in health care delivery.  Quality assurance is a coordinated system designed to detect, control and prevent the occurrence of errors and, ultimately, to further a clinician’s ability to appropriately care for his or her patient. A number of quality control/quality assurance measures for cytopathology have been specified by the Clinical Laboratory Improvement Amendments of 1988.  All quality assurance processes must be described and documented in a quality assurance program in the laboratory.

Simply put, quality assurance is the act of creating, monitoring and maintaining the overall quality system (the marching orders).

Quality control is the act of carrying out those orders during the process of creating the product or deliverable.

The quality control manager will probably be interested in product yield, reacts to changing conditions, focuses on the product, provides a production line function, and finds faults. The aim of quality control is to offer the highest quality of product or service to the client, thereby meeting or even exceeding the client requirements.

QC focuses on the product produced. This focus is two-fold, ensuring that both customer and producer share the same vision of quality, and that work is objectively reviewed to eliminate defects. First goal is to reduce the “Quality Gap”, the gap between customer expectations (not necessarily stated) and the development team’s understanding of the explicit requirements. The second goal of the Quality Control entity is to find defects before they reach the customer.

QA focuses on processes and their continuous improvement. Its goal is to reduce variance in processes in order to predict the quality of an output (final or interim product), gather best practices for the company, reduce cost, and reduce time to market. QA is strongly linked to innovation and creativity. Quality Assurance neither imposes nor defines processes for other people, but it provides advice and support to the process owner, which leads to the ability to measure success and make decisions based on facts. A well-known approach to Quality Assurance is the PDCA (Plan Do Check Act) Cycle.

And here are few of the detailed reference articles:

Understanding consumer behavior can help quality assurance (QA) people allocate resources.

A comparison of commonly used quality assurance alternatives, classified according to generic methods of dealing with defects, leads to an integrated approach for software quality assurance and improvement.

Twenty multiple-choice questions test your knowledge of quality control statistics.

We take a look beyond our focus topic @ Random Thoughts posted by Michael Wade

  • In many cases, we should not worry so much about what to do beyond our current efforts; rather we should consider what to stop doing.
  • In a similar vein, searching for new facts can be less productive than reviewing our current knowledge and learning what doesn’t withstand scrutiny.
  • Frequently tally up your assumptions. Don’t look for magic bullets. The difficult path may be the fastest.
  • If you could travel to the next decade, which of our present practices would cause you to wonder, “How could they have ever thought that would work?” If you were a stock, would you be a Buy, Hold or Sell?
  • An executive’s passion for inaction can be as revealing as an x-ray.
  •  No one boasts of hard work more than a non-producer.

The Blog Carnival does strongly recommend to bookmark Magazine back issues @ Quality Digest.

Next, we turn our sails to our regular sections, starting with an international body actively engaged in furtherance of quality.

The International Register of Certificated Auditors (IRCA) – world’s original and largest international auditor certification body.

IRCA provides two main services:

  1. Certification of auditors of management systems
  2. Approval of training organizations and certification of their auditor training courses

The site has several useful services, like IRCA e-Library, which can be accessed by registering therein.

And then move over to ASQ TV Episode – Global Supply Chain

In today’s global economy, most organizations know they can’t go at it alone. To build products and services that customers demand, businesses must forge partnerships with each other. So how do you ensure you’re adding the right partners to your supply chain process? Include quality in the equation. This episode explores:

  1. Quality considerations when building a global supply chain.
  2. Keys to a synced-up supply chain.
  3. A tool that rates suppliers and helps them improve.

Our ASQ’s Influential Voice for the month is – : Babette N. Ten Haken.

Babette N. Ten HakenBabette is founder and president of sales at Aerobics for Engineers, LLC. She works to build revenue-producing business strategies for technical start-ups seeking investors and early customers. She is a professional mentor for the National Science Foundation Innovation Corps program, a Six Sigma Green Belt, and mentor at the Center for Entrepreneurship, University of Michigan. She has been recognized as one of the 2013 top 50 sales and marketing influencers. Her blog is called Sales Aerobics for Engineers.

The blog has these sections:

The blog has wide ranging articles on Sales, of which  - Creating Professional Sustainability – Creating your professional sustainability strategy encompasses considering all the activities you engage in pre- and post- “sale. “– yourself as a Professional Person of Worth – has direct message for Sales and Marketing professionals. Importantly, the underlying message also holds equally true for Quality Professionals.

And we finally round up our present edition with  John Hunter’s 6th Annual Curious Cat Management Blog Review  wherein each of the participants post reviews of several blogs on their blog. Links to all the 2013 Management Blog Review posts are listed below, ordered by the number of years each author has participated in the annual review.

I look forward to your active participation in enriching the blog carnival as we pursue our journey through the rest of 2014…………….

Mahatma Gandhi : Film : MAHATMA – Life of Gandhi, 1869-1948

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This is a 5 hrs. 10 min. documentary biography of Mohandas Mahatma Gandhi. All events and principles of Gandhi’s life and thought are viewed as integrated parts of his truth-intoxicated life depicting permanent and universal values.
The purpose of the film is to tell the present and the future generations “that such a man as Gandhi in flesh and blood walked upon this earth”, to acquaint them with his life and work and to spread his message of peace and universal brotherhood to the war-weary and fear-stricken world. The film brings together a mass of visual record not only of 78-year life of Gandhi but also of an important period of India’s history.
The aim of the film being education and not entertainment, there is no attempt at dramatization of those exciting times. The story is told with an eye to truthful documentation of the main events within the limits of available documentary visual material…

Read more about the film:http://streams.gandhiserve.org/mahatm…

The film here is courtesy gandhiserve

Carnival of Blogs on Golden Era of Hindi Film Music – January 2014

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Welcome to January 2014edition of Carnival of Blogs on Golden Era of Hindi Film Music.

We have had great opening of 2014, in so far as domain of our interest goes. First Day, First Show was a brilliant article on Songs of Yore – Anil Biswas: The Maestro and My Father– by none other than the daughter – Shikha Biswas Vohra. The article, as can be expected, is rich with intimate details and emotional touch to quite known songs. 2014 is also centenary year of birth of Anil Biswas. So the article would certainly be taken as a curtain raiser to several other articles that we will have opportunity to cherish @ SoY

Here are some more of the (recent) articles on Anil Biswas:

For the readers who belong – either by age or by developed hobby – to the period to which the Golden Era of HFM music is related to, Anil Biswas or K C Dey may not sound very unfamiliar to the ears. However, KC Dey: The divine singer with inner vision provides a fairly varied treat to the singer’s repertoire  , in terms of his songs form films, his non-film bhajans and his naat.
SoY has continued to regale the opening of 2014 in presenting Subodh Agrawal’s Film songs based on classical ragas (7) – In the royal presence of Darbari. The article is 7th in the in the series on the film songs based on classical ragas.

“Dedicated to everyone who either remembers their own travels through those confusing, conflicting, rebellious, bitter-sweet, happy-sad times, and to those who are in, or about to step into that twilight world between the carefree days of childhood and sedate ‘responsible’ adulthood, here are ….songs that probably express what you may have felt, are feeling, or will feel some day…”  inMy Favourites: Songs of Innocence.

2014 has also continued the bell tolling onto the luminaries of the Golden Era. Suchitra Sen drew the final curtain to her secluded personal life, after having blazed quite a trail on Bengali Cinema skies.

Dusted Off’s other articles for the period under review:

Incidentally, this article seems to have triggered the inspiration for Dead As A Dodo (Hopefully!) – about tropes I wish would vanish, tropes that have vanished, and should stay vanished, beginning with one of the most egregious.

We also take a look at One day I discovered Suraiya, an article published in January 2013 @ The Cinema Corridor.

BhooliBisriSunahariYaadein has vividly presented VividhBharati – An indispensable part of my life. I am sure all of us would agree no less!

Our visit to Vividh Bharati.org supplements our memories through a documentary एकवृत्तचित्र :सुरोंकासुनहरासफ़र– विविधभारती.

As Always, we turn to Mohammad Rafi:

Dr.SouvikChatterji -Magic combination of Guru Dutt and Mohammad Rafi

The uniqueness of Guru Dutt’s relationship with Rafi lies in the fact that whether the composer was OP Nayyar or Shankar Jaikishan or SD Burman or Ravi, the music composed for whom had philosophical thoughts embedded in them and Rafi gave expression to the mesmerizing lyrics of evergreen tunes which had become immortal over a period of time.

B.Koshy  -Profoundness of Rafi Sahab’s tonal pattern cannot be measured by human competences– has presented a quite a detailed analysis and comparison of the tonal pattern of  leading male singers of that period.

As can be expected, Santhanakrishnan Srinivasan is all praise for Rafiji’s Voice Range. He has presented a number of songs, across a wide range of music directors in this article, in support of his fervent views.

We also have an interview of Sudha Malhotra – AISE THEY RAFI SAHAB ALL ROUNDER, recorded especially on 33rd Death Anniversary of Rafi Sahab.

I look forward to your ever encouraging response, as well as inputs to enrich the content…….

Carnival of Quality Management Articles and Blogs – January 2014

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Welcome to January 2014 edition of Carnival of Quality Management Articles and Blogs.

Last year each of our carnival-post simply presented as much as wide choice of articles/ blogs/ sites on the core subject as well as articles that had indirect, but quite strong direction to of Quality. Moreover, we had settled on regular features of, a look at a National / International Body engaged in the field of promoting Quality,  ASQ Video, ASQ Influential Voice and John Hunter’s Management Improvement Carnivals.

For 2014, we would add one more flavor – articles/ blogs/ sites related to a specific Topic.

For the present edition, we would enlist some such links to Cost of Quality.

  • Cost of Quality – The countless, unseen details are often the only difference between Mediocre and Magnificent.

Cost of Quality Basics (CoQ) – The figure below shows the 4 major categories for Quality Costs and examples within each area.

Cost of Quality          The four major categories are:

Prevention Costs

Appraisal Costs

Internal Failure Costs

External Failure Costs

At the highest level, there are two different terms in the Cost of Quality equation: the Cost of Good Quality (CoGQ) and the Cost of Poor Quality (CoPQ). This can be understood in the below formula:

                               CoQ = CoGQ + CoPQ

Quality costs are the total of the cost incurred by:

- Investing in the prevention of nonconformance to requirements.
- Appraising a product or service for conformance to requirements.
- Failing to meet requirements.

Cost of Quality Overview – An excerpt from the Handbook for Quality Management (2000, QA Publishing, LLC) by Thomas Pyzdek contains links to following other articles:

Goal of Quality Cost System

Strategy for Reducing Quality Costs

Management of Quality Costs

Cost of Quality Examples

Use of Quality Costs

Benefits of Quality Cost Reduction

  • The Tip of the Iceberg  - A Six Sigma initiative focused on reducing the costs of poor quality enables management to reap increased customer satisfaction and bottom-line results.
  • Total Cost of Quality for the Total Picture The CoQ model, also known as The Economic Conformance Model, shows us the rising costs associated with proactive management of quality as compared to the decreasing costs associated with improving quality.
  • The Tip of Iceberg – When Accounting for Quality, don’t Forget the Often Hidden Costs of Poor Quality – By Joseph A. DeFoe

Slideshare shows 50,394 results for “Cost of Quality”

We now move on to take a look at the other articles/ blogs/ sites:

Does Management By Objectives Stifle Excellence? By John Dyer, President, JD&A — Process Innovation Company

Setting arbitrary goals can hamper the ability to improve dramatically – or drive the wrong improvement behaviors entirely.

When Systems Rule…And When They Don’t By Mathew E, May @ EditInnovation

I’ve been thinking about how bad they are, and how a good person up against a bad system stands little chance……on an anything BUT a level playing field. With another system outside the one you’re up against, one that allows you to get to the genesis of the system you want to defeat–the people who created it and tell it what to do in the first place.

You CANNOT do it from within the system! (This is why most systemic change happens only when leadership changes hands.)

Should it be this hard to change a system? Should the normal situation be that when you put a good person in a bad system, the system automatically wins?

I don’t think so. A good system must be more dynamic, more user-focused. … Change needn’t always come from an outsider.

Systems should have learning and improving built in. They should engender trust through transparency.

So why don’t they, by and large?

Systems–and systems thinking–have great relevance to what everyone in business is striving for these days: a strong culture of innovation. The focus in popular business press is on the visible part, the culture. I think it’s a red herring.

I think that if you want to create a strong culture, you have to focus on the thing on which culture rests: the system.

Making Better Decisions over Time by Phil Rosenzweig @ Strategy+Business

The technique of deliberate practice can dramatically improve performance, but knowing its limits is as important as understanding its value.

Next, we turn our sails to a National Body, furthering the cause of Quality.  In the present edition we visit, wherein Indian Merchant Chamber  Ramkrishna Bajaj National Quality Award process recipients of various recognition levels are required to share information on their successful performance and quality strategies with other Indian organizations. The IMC Juran Quality Medal was instituted by the IMC RBNQA Trust to recognize individual excellence on criteria articulated by Dr. J M Juran, the renowned Quality Guru.

And then move over to ASQ TV Episode –  Risk Management and Quality

Organizations perceive risk management in three general ways. Carol Fox, Director, Strategic and Enterprise Risk Practice, RIMS, describes the way organizations think about risk management, how risk management is evolving and why the quality community is essential to the company’s risk management function.

Our ASQ’s Influential Voice for the month is – : Cesar Diaz Guevara

Cesar Diaz Guevara is ASQ’s Country Councilor in Ecuador, where he lives and blogs. He has a background in project analysis, quality systems, and quality management. He writes in English and Spanish @ Calidad y Actitud.

Cesar Diaz Guevara’s quality ethos is summed up in one sentence: A Quality time is a time when we enjoy what we do, and in turn we provide Quality service to other human beings.

And we finally round up our present edition with Management Improvement Carnival – 2013 Edition – Tanmay Vora @ QAspire.com has been hosting the annual management improvement carnival (organized by John Hunter) for last 3 years. This year,  Tanmay Vora has reviewed  three blogs, featuring their best 3 posts that he enjoyed reading.

The blogs and respective posts are:

Jesse Lyn Stoner’s Blog

Why Good Teams Make Bad Decisions

The 12 Skills of Brilliant Team Members

The Six Benchmarks of High Performance Teams

James Lawther’s SquawkPoint Blog

The Simple Reason People Won’t do as You Ask

Is Your Boss Really That Stupid?

How to Sink a Ship

Jamie Flinchbaugh

Executives can’t do it alone, and must be masters of developing people

The difference between tension and stress

Integrity…don’t leave home without it

And a bonus of Related Posts, as well:

  1. People Focus – 2010 Management Improvement Carnival
  2. Annual Management Improvement Carnival: Edition 1 (2011)
  3. Annual Management Improvement Carnival: Edition 2 (2011)
  4. Management Improvement Carnival: 2012 Edition

I look forward to your active participation in enriching the blog carnival  as we pursue our journey through 2014…………….

Thawing of a 40- year-old iceberg

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January 3rd to 5th, 2014 was BITS Alumni Association’s Global Meet, at BITS Hyderabad campus.

O P Jagetiya, while shouldering lead responsibilities in arranging the logistics for the event, lost no opportunity to let the process of thawing in motion for the 1971 (-1973) M BA batch’s virtually defunct contacts.

O P Jagetiya took extra pains to get the 1971-1973 MBA Batch to on the same page. When all was said and done, (from R to L in the photograph here) Vinod Laroya, K Shantikumar Prakash Bhalerao, Yours Truly , O P Jagetiya  himself and  Santosh Kumar Hamirwasia and made it to this event.

1971 MBA Batchmates at BGM 2014

1971 MBA Batchmates at BGM 2014

The beauty of this re-union was that we simply put the yawning gap of 40 years aside and carried on as if we had re-assembled after our semester break.

We are now committed to:

  1. To arrange a get-together, at least once every alternate year
  2. To bring contact particulars of all our batchmates on one spreadsheet.
  3. Maintain live contact

Carnival of Blogs on Golden Era of Hindi Film Music – December 2013

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Welcome to December 2013 edition of Carnival of Blogs on Golden Era of Hindi Film Music.

This month’s Anniversary section has lead article from the current period of a blog and then is further supported by some excellent articles/ clips form the past archives.

Songs of Yore presents some of her well-known and not so well-known songs while felicitating 77th birth anniversary of Sudha Malhotra in a well-researched article Sudha Malhotra: The last of the niche singers of the Golden Era.

For a more detailed look at ghazals of Sudha Malhotra, a visit to SongsPK.co is called for.

IMIRZA777 has remembered birthday of Geeta Dutt @ Happy Birthday Geeta Dutt.. 23 November 1930.

8th of December was birthday of Sharmila Tagore as well Dharmendra. Shrikant Guatam, in his regular (Gujarati) column   “Rang Raag” in Janmabhoomi Pravasi’s  Sunday supplement “Madhuvan”  of 8th December 2013 has aptly caught one more coincidence – the pair has done EIGHT films together . These are – Devar, Anupama, Satyakam, Yakeen, Ek Mahal Ho Sapno Ka, Mere Humdum Mer Dost, Chupke Chupke, Sunny.

Conversations Over Chai presents favourite Hindi films roles of Shramila Tagore in The Divas: Shamila Tagore.

On the second death anniversary of Dev Anand, Conversations over Chai “discovered a wealth of songs where Dev Anand was either drunk or pretend drunk, or at least holding a glass… to raise a metaphorical toast to an actor and a gentleman …to list some beautiful songs that he lip-synched on screen in Intoxicating Dev Anand.

Conversations over Chai then goes on pay a very unique tribute to Raj Kapoor on his 89th birthday – quite an interesting and thought-provoking quiz in The Only Showman.

We also pick up Portrait of the Director: Raj Kapoor   from YT channel DoordarshanNational  and a highly personalised interview, LIVING LEGND RAJ KAPOOR,  by SimiGarewalOfficial, wherein Raj Kapoor talks about his emotional evolution… his regrets.. his loves.. his music .. his films and his philosophies…… with a treat of haunting scenes and songs from his films.

14th December was also 47th anniversary of Shailendra’s passing away. Pravin Thakkar has penned the multi-faceted portrait of Shailendra in his article published in his (Gujarati) column Rajatpat Na Rang in Kutchhmitra’s Sunday supplement Madhuvan of 8th December 2013.

We supplement several clips form YT archives regarding Shailendra – A Compilation of Title songs – listing 21 title songs penned by Shailendra by शैलेंद्र के गीत | Songs of Shailendra; A Small Tribute to Shailendra by crazyoldsongs and NDTV.com’s Remembering lyricist Shailendra over and above  Chauthi Kasam (Part I, Part II and Part III) by ABP News, which we have covered in the October 2013 edition of this blog carnival.

Dances on the Footpath has posted Nalini Jaywant Songs in Nastik (1954), with English Subtitles, in honor of Nalini on her third death anniversary.

We now move over to visiting articles covering a varied interests from different blogs / websites.

Asha Bhonsle needs no introduction, but how many of us know about Asha Posle ? Ceratinly not many. However Atul’s Song A Day, in the article Aankh ke paani aankh mein rah has presented Asha Posle’s this song from 1947 film Pagdandi.

Our good friend, Shakeel Akhtar, in his article pakeezah and dupatta laments about several crafts that have been obliterated over the tides of modernism. Some of the trades so vividly narrated in the song Inhi Logon Le Leena Dupaataa Mera have triggered this article. Incidentally, we had earlier reblogged a similar content from TIME’s Lightbox  @ Disappearing Trades: Portraits of India’s Obsolete Professions – LightBox.

Dusted Off has presented “famous songs, but lip-synched by not so famous artists in Ten of my favourite ‘Who’s that lip-synching?’ songs.

Songs of Yore has brought out KC Dey’s songs in ‘Devdas’ (1935). These songs are:

Arunkumar Deshmukh has come up with one more of an extensive and well-researched treatise on a very novel topic – confusions of similar names in Hindi Film Industry @ Anmol Fanakaar in the article ‘same name confusions – part 1, part 2 and part 3’.

N Venkatraman has picked up the thread of Hindi – Tamil versions songs in Multiple Version Songs (15): In the ‘Realm of Remakes @ Song of Yore – Multiple version songs.

We also have an interesting variety of the presentation of the content – Cineplot article Tanuja talks about her top ten Hindi Films, as the title suggests has Tanuja’s own views on her top ten films.

Songs of Yore has ended a long vigil of its followers in announcing the Best songs of 1953: Final Wrap Up 4.  The survey article together with Wrap Up 1 on the best male playback singer, Wrap Up 2 on the best female playback singer and Wrap Up 3 on the best duets and the present final Wrap Up together represent probably the most unique and comprehensive discussion of the entire music of a particular year.

Nahm has presented Preet banaake toone jeena sikhaaya@ Atul’s Song A Day. The clip was 12 minutes long, and it had all 5 stanza’s in it by Mukesh on Raj Kapoor, with intermittent dialogues and a small portion or rather a stanza of the song by Suman Kalyanpur on Waheeda Rehman.

Our each episode has several intersting pieces on Mohammad Rafi. In the case of ‘Teesri Kasam’, there is no sign of Rafi here, still Shankar – Jaikishan as many as four singers for Waheeda Rehman. Tables had turned and how, for Lata Mangeshkar by 1966 vis-à-vis Shankar-Jaikishan can be judged from this.

And as  contrast look at Raj Hath (1956), wherein  Dusted Off has singled out one of the great Mohammad Rafi gem -“one song in particular is beautiful and very well-known – Aaye bahaar banke lubhaakar chale gaye   - in a very detailed review.

Nasir’s Eclectic Blog  is mainly a Tribute to the Legendary Indian Playback Singer, Mohammed Rafi, containing categories dedicated to Rafi’s Romantic Songs Transliterated/TranslatedRafi’s Sad Songs Transliterated/Translated, Rafi’s Philosophical Songs,  Rafi’s Filmy Devotional SongsPeppy Songs of Mohammed Rafi ,  Articles on Mohammed Rafi Sahaab.

Our friend Bhagwan Thavrani brings back Mohammad Rafi’s Toofan Mein Pyaar Kahan song,  Itni Badi Duniya Jahan Itna Bada Mela , composed by  Chitragupta.

Biman Baruah remembers a highly fruitful relationship with three generations of Roshans – Mohammed Rafi with legacy of composer RoshanRoshan(lal Nagrath) , Rakesh Roshan (for films directed under his banner) or Rajesh Roshan (for songsa composed under his baton) and Hrithik Roshan (in terms of his Mohammad Rafi songs with Hrithik as child artist).

You are right! This last phase was our section on Mohammad Rafi. We will continue our listings on Mohammad Rafi in our future episodes as well.

We conclude our series of Carnivals of Blogs on Golden Era of Hindi Film Music for the year 2013 with this episode.

Wishing you all a very a very exciting journey to the world of Golden Era of Hindi Film Music in 2014 as well…………………

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