Carnival of Blogs on Golden Era of Hindi Film Music – January 2014

2 Comments

Welcome to January 2014edition of Carnival of Blogs on Golden Era of Hindi Film Music.

We have had great opening of 2014, in so far as domain of our interest goes. First Day, First Show was a brilliant article on Songs of Yore – Anil Biswas: The Maestro and My Father– by none other than the daughter – Shikha Biswas Vohra. The article, as can be expected, is rich with intimate details and emotional touch to quite known songs. 2014 is also centenary year of birth of Anil Biswas. So the article would certainly be taken as a curtain raiser to several other articles that we will have opportunity to cherish @ SoY

Here are some more of the (recent) articles on Anil Biswas:

For the readers who belong – either by age or by developed hobby – to the period to which the Golden Era of HFM music is related to, Anil Biswas or K C Dey may not sound very unfamiliar to the ears. However, KC Dey: The divine singer with inner vision provides a fairly varied treat to the singer’s repertoire  , in terms of his songs form films, his non-film bhajans and his naat.
SoY has continued to regale the opening of 2014 in presenting Subodh Agrawal’s Film songs based on classical ragas (7) – In the royal presence of Darbari. The article is 7th in the in the series on the film songs based on classical ragas.

“Dedicated to everyone who either remembers their own travels through those confusing, conflicting, rebellious, bitter-sweet, happy-sad times, and to those who are in, or about to step into that twilight world between the carefree days of childhood and sedate ‘responsible’ adulthood, here are ….songs that probably express what you may have felt, are feeling, or will feel some day…”  inMy Favourites: Songs of Innocence.

2014 has also continued the bell tolling onto the luminaries of the Golden Era. Suchitra Sen drew the final curtain to her secluded personal life, after having blazed quite a trail on Bengali Cinema skies.

Dusted Off’s other articles for the period under review:

Incidentally, this article seems to have triggered the inspiration for Dead As A Dodo (Hopefully!) – about tropes I wish would vanish, tropes that have vanished, and should stay vanished, beginning with one of the most egregious.

We also take a look at One day I discovered Suraiya, an article published in January 2013 @ The Cinema Corridor.

BhooliBisriSunahariYaadein has vividly presented VividhBharati – An indispensable part of my life. I am sure all of us would agree no less!

Our visit to Vividh Bharati.org supplements our memories through a documentary एकवृत्तचित्र :सुरोंकासुनहरासफ़र– विविधभारती.

As Always, we turn to Mohammad Rafi:

Dr.SouvikChatterji -Magic combination of Guru Dutt and Mohammad Rafi

The uniqueness of Guru Dutt’s relationship with Rafi lies in the fact that whether the composer was OP Nayyar or Shankar Jaikishan or SD Burman or Ravi, the music composed for whom had philosophical thoughts embedded in them and Rafi gave expression to the mesmerizing lyrics of evergreen tunes which had become immortal over a period of time.

B.Koshy  -Profoundness of Rafi Sahab’s tonal pattern cannot be measured by human competences– has presented a quite a detailed analysis and comparison of the tonal pattern of  leading male singers of that period.

As can be expected, Santhanakrishnan Srinivasan is all praise for Rafiji’s Voice Range. He has presented a number of songs, across a wide range of music directors in this article, in support of his fervent views.

We also have an interview of Sudha Malhotra – AISE THEY RAFI SAHAB ALL ROUNDER, recorded especially on 33rd Death Anniversary of Rafi Sahab.

I look forward to your ever encouraging response, as well as inputs to enrich the content…….

Remembering Suchitra Sen

6 Comments

Suchitra Sen‘Sir’ wouldn’t lose her sleep over awards – Excerpts from an interview by Gulzar -

This respect for an actress was unique. No other actress before her or since has been accorded this status — not even highly regarded names like Nutan, Nargis or Suraiya.

It’s true that some of this regard — or awe, some may say — was created by keeping people at a distance. But it wasn’t an “I don’t care” attitude; she was very reserved because she was very careful with her personal life. I don’t know what happened in her personal life but I found that she never indulged in any loose talk. Koi faltu baat nahin karti thee, kabhi bhi. But though she habitually kept people at abeyance, once she accepted someone, s/he became part of her “family”.

Enigma extraordinaire -

She was an icon beyond the Uttam-Suchitra genre. Her most acclaimed performances in Asit Sen’s ‘Deep Jwele Jai’ (1959) opposite Basanta Choudhury and Ajoy Kar’s ‘Saat Pake Bandha’ (1963) opposite Soumitra Chatterjee gave her the quality of the unattainable, tragic enigma. Her defined make-up, the soft focus, black and white close-ups and her famous mannerisms, as opposed to Uttam’s naturalistic style, made Suchitra the truly exclusive star.

Sen had a brief innings in Bombay when she worked with the likes of Dilip Kumar and Dev Anand, but she was in every sense a Bengali icon.

Suchitra Sen, Bengal’s sweetheart Written by Gitanjali Roy

Suchitra Sen - Bengal's SweetheartSix decades ago, long before Aishwarya Rai and Kareena Kapoor set out to prove that married actresses  could be celluloid heroines, a 21-year-old actress was single-handedly leading the charge in Bengal.

By the time she had her first big hit in 1953′s Sharey Chuattor opposite Uttam Kumar, the man who was to be one-half of Bengali cinema’s most revered screen couple with her, Suchitra Sen had already been married six years and was the mother of five-year-old Moon Moon.

Suchitra Sen – The Greta Garbo of Indian Cinema

Expressive eyes, bewitching smile and subtle gestures – all this define the beauty of the late actress Suchitra Sen. Called ‘The Greta Garbo’ of the Indian cinema by filmmaker Gautam Ghose, there was something to her, that even after going into recluse in the mid-seventies, her memories are still fresh. We remember the late actress.

A rare glimpse into the reclusive Suchitra Sen’s life

Journalist Gopal Kumar Roy, one of the few people to have access to Suchitra Sen ever since she retired from public life, on how she became a recluse.

Suchitra Sen (1931 – 2014): Forever young  – Maitreyee B Chowdhury

To many she was the diva, to me she was a woman who while relishing her stardom also loved living, tremendously. She could be flirtatious, glamorous, spiritual, all in one go. Difficult as it might seem, Suchitra Sen was actually all of these and perhaps more. As a diva, she did the unimaginable by prancing around in a towel for photographer Dhiren Deb. A photograph that drove her fans crazy and yet such was her star power that none of this ever made her look cheap.

RIP Suchitra Sen. It is the end of a fairytale -by Deepanjana Pal

Few people in show business can say that they have been remembered only for the work they’ve done.

Ironically, despite Sen’s modest acting talent, she is remembered exclusively for her films. Her personal life could easily have become the stuff of gossip but Sen preserved her privacy zealously.

The wrong cheek – Suchitra Sen

Suchitra Sen - The Wrong CheekPhotographer Dhiren Dev insists the taboo was painted on Suchitra’s cheek, not on the photo

Her Hindi Films

Suchitra Sen - 2Devdas (1955) – Dilip Kumar||

Musafir (1957) – Dilipkumar ||

Champakali (1957) – Bharat Bhushan ||

Sarhad (1960) – Dev Anand ||

Bombai Ka Baboo (1960) – Dev Anand ||

Mamta (1966) – Ashok Kumar ||

Aandhi (1975) – Sanjeev Kumar

Here is a collection of tributes that have flowed in on the media:

Bengali cinema’s golden queen Suchitra Sen no more

Suchitra Sen’s presence was felt everywhere: Sharmila Tagore

Suchitra Sen passes away

Bengali Veteran Actress Suchitra Sen Passes Away

Suchitra Sen, Indian actor and Bengali screen legend, dies

Suchitra Sen: So far, yet so nearUpala Sen, Hindustan Times

Suchitra Sen: after the magic moments Gautaman Bhaskaran , Hindustantimes.com

Veteran actor Suchitra Sen dies at 82

Life and Times of Suchitra Sen

Suchitra Sen: The reclusive star –  Shamik Bag – Bengali cinema’s star and feminine authority, who died at the age of 83 in Kolkata, is known only through her films

Suchitra Sen, Actress famed in Bengali Cinema, dies at 82 by Haren Pandya

Suchitra Sen: Iconic Indian Bengali actress dies

Video and Photo slideshows:

Tere Bina Zindagi Se – A Tribute To Suchitra Sen – http://youtu.be/WItLah8nvfU

Suchitra- the star who became invisible

Suchitra Sen- the actor who entered into films five years after her marriage made an indelible mark in Bengali film industry for more than two decades. The evergreen pair of Uttam Kumar- Suchitra Sen is still a talking point in Tollywood. A pictorial tribute by V. B. Ganesan

Suchitra Sen (1931-2014): 10 Stunning Pictures Of India’s Greta Garbo

Carnival of Quality Management Articles and Blogs – January 2014

1 Comment

Welcome to January 2014 edition of Carnival of Quality Management Articles and Blogs.

Last year each of our carnival-post simply presented as much as wide choice of articles/ blogs/ sites on the core subject as well as articles that had indirect, but quite strong direction to of Quality. Moreover, we had settled on regular features of, a look at a National / International Body engaged in the field of promoting Quality,  ASQ Video, ASQ Influential Voice and John Hunter’s Management Improvement Carnivals.

For 2014, we would add one more flavor – articles/ blogs/ sites related to a specific Topic.

For the present edition, we would enlist some such links to Cost of Quality.

  • Cost of Quality – The countless, unseen details are often the only difference between Mediocre and Magnificent.

Cost of Quality Basics (CoQ) – The figure below shows the 4 major categories for Quality Costs and examples within each area.

Cost of Quality          The four major categories are:

Prevention Costs

Appraisal Costs

Internal Failure Costs

External Failure Costs

At the highest level, there are two different terms in the Cost of Quality equation: the Cost of Good Quality (CoGQ) and the Cost of Poor Quality (CoPQ). This can be understood in the below formula:

                               CoQ = CoGQ + CoPQ

Quality costs are the total of the cost incurred by:

- Investing in the prevention of nonconformance to requirements.
- Appraising a product or service for conformance to requirements.
- Failing to meet requirements.

Cost of Quality Overview – An excerpt from the Handbook for Quality Management (2000, QA Publishing, LLC) by Thomas Pyzdek contains links to following other articles:

Goal of Quality Cost System

Strategy for Reducing Quality Costs

Management of Quality Costs

Cost of Quality Examples

Use of Quality Costs

Benefits of Quality Cost Reduction

  • The Tip of the Iceberg  - A Six Sigma initiative focused on reducing the costs of poor quality enables management to reap increased customer satisfaction and bottom-line results.
  • Total Cost of Quality for the Total Picture The CoQ model, also known as The Economic Conformance Model, shows us the rising costs associated with proactive management of quality as compared to the decreasing costs associated with improving quality.
  • The Tip of Iceberg – When Accounting for Quality, don’t Forget the Often Hidden Costs of Poor Quality – By Joseph A. DeFoe

Slideshare shows 50,394 results for “Cost of Quality”

We now move on to take a look at the other articles/ blogs/ sites:

Does Management By Objectives Stifle Excellence? By John Dyer, President, JD&A — Process Innovation Company

Setting arbitrary goals can hamper the ability to improve dramatically – or drive the wrong improvement behaviors entirely.

When Systems Rule…And When They Don’t By Mathew E, May @ EditInnovation

I’ve been thinking about how bad they are, and how a good person up against a bad system stands little chance……on an anything BUT a level playing field. With another system outside the one you’re up against, one that allows you to get to the genesis of the system you want to defeat–the people who created it and tell it what to do in the first place.

You CANNOT do it from within the system! (This is why most systemic change happens only when leadership changes hands.)

Should it be this hard to change a system? Should the normal situation be that when you put a good person in a bad system, the system automatically wins?

I don’t think so. A good system must be more dynamic, more user-focused. … Change needn’t always come from an outsider.

Systems should have learning and improving built in. They should engender trust through transparency.

So why don’t they, by and large?

Systems–and systems thinking–have great relevance to what everyone in business is striving for these days: a strong culture of innovation. The focus in popular business press is on the visible part, the culture. I think it’s a red herring.

I think that if you want to create a strong culture, you have to focus on the thing on which culture rests: the system.

Making Better Decisions over Time by Phil Rosenzweig @ Strategy+Business

The technique of deliberate practice can dramatically improve performance, but knowing its limits is as important as understanding its value.

Next, we turn our sails to a National Body, furthering the cause of Quality.  In the present edition we visit, wherein Indian Merchant Chamber  Ramkrishna Bajaj National Quality Award process recipients of various recognition levels are required to share information on their successful performance and quality strategies with other Indian organizations. The IMC Juran Quality Medal was instituted by the IMC RBNQA Trust to recognize individual excellence on criteria articulated by Dr. J M Juran, the renowned Quality Guru.

And then move over to ASQ TV Episode –  Risk Management and Quality

Organizations perceive risk management in three general ways. Carol Fox, Director, Strategic and Enterprise Risk Practice, RIMS, describes the way organizations think about risk management, how risk management is evolving and why the quality community is essential to the company’s risk management function.

Our ASQ’s Influential Voice for the month is – : Cesar Diaz Guevara

Cesar Diaz Guevara is ASQ’s Country Councilor in Ecuador, where he lives and blogs. He has a background in project analysis, quality systems, and quality management. He writes in English and Spanish @ Calidad y Actitud.

Cesar Diaz Guevara’s quality ethos is summed up in one sentence: A Quality time is a time when we enjoy what we do, and in turn we provide Quality service to other human beings.

And we finally round up our present edition with Management Improvement Carnival – 2013 Edition – Tanmay Vora @ QAspire.com has been hosting the annual management improvement carnival (organized by John Hunter) for last 3 years. This year,  Tanmay Vora has reviewed  three blogs, featuring their best 3 posts that he enjoyed reading.

The blogs and respective posts are:

Jesse Lyn Stoner’s Blog

Why Good Teams Make Bad Decisions

The 12 Skills of Brilliant Team Members

The Six Benchmarks of High Performance Teams

James Lawther’s SquawkPoint Blog

The Simple Reason People Won’t do as You Ask

Is Your Boss Really That Stupid?

How to Sink a Ship

Jamie Flinchbaugh

Executives can’t do it alone, and must be masters of developing people

The difference between tension and stress

Integrity…don’t leave home without it

And a bonus of Related Posts, as well:

  1. People Focus – 2010 Management Improvement Carnival
  2. Annual Management Improvement Carnival: Edition 1 (2011)
  3. Annual Management Improvement Carnival: Edition 2 (2011)
  4. Management Improvement Carnival: 2012 Edition

I look forward to your active participation in enriching the blog carnival  as we pursue our journey through 2014…………….

Thawing of a 40- year-old iceberg

Leave a comment

January 3rd to 5th, 2014 was BITS Alumni Association’s Global Meet, at BITS Hyderabad campus.

O P Jagetiya, while shouldering lead responsibilities in arranging the logistics for the event, lost no opportunity to let the process of thawing in motion for the 1971 (-1973) M BA batch’s virtually defunct contacts.

O P Jagetiya took extra pains to get the 1971-1973 MBA Batch to on the same page. When all was said and done, (from R to L in the photograph here) Vinod Laroya, K Shantikumar Prakash Bhalerao, Yours Truly , O P Jagetiya  himself and  Santosh Kumar Hamirwasia and made it to this event.

1971 MBA Batchmates at BGM 2014

1971 MBA Batchmates at BGM 2014

The beauty of this re-union was that we simply put the yawning gap of 40 years aside and carried on as if we had re-assembled after our semester break.

We are now committed to:

  1. To arrange a get-together, at least once every alternate year
  2. To bring contact particulars of all our batchmates on one spreadsheet.
  3. Maintain live contact

Carnival of Blogs on Golden Era of Hindi Film Music – December 2013

4 Comments

Welcome to December 2013 edition of Carnival of Blogs on Golden Era of Hindi Film Music.

This month’s Anniversary section has lead article from the current period of a blog and then is further supported by some excellent articles/ clips form the past archives.

Songs of Yore presents some of her well-known and not so well-known songs while felicitating 77th birth anniversary of Sudha Malhotra in a well-researched article Sudha Malhotra: The last of the niche singers of the Golden Era.

For a more detailed look at ghazals of Sudha Malhotra, a visit to SongsPK.co is called for.

IMIRZA777 has remembered birthday of Geeta Dutt @ Happy Birthday Geeta Dutt.. 23 November 1930.

8th of December was birthday of Sharmila Tagore as well Dharmendra. Shrikant Guatam, in his regular (Gujarati) column   “Rang Raag” in Janmabhoomi Pravasi’s  Sunday supplement “Madhuvan”  of 8th December 2013 has aptly caught one more coincidence – the pair has done EIGHT films together . These are – Devar, Anupama, Satyakam, Yakeen, Ek Mahal Ho Sapno Ka, Mere Humdum Mer Dost, Chupke Chupke, Sunny.

Conversations Over Chai presents favourite Hindi films roles of Shramila Tagore in The Divas: Shamila Tagore.

On the second death anniversary of Dev Anand, Conversations over Chai “discovered a wealth of songs where Dev Anand was either drunk or pretend drunk, or at least holding a glass… to raise a metaphorical toast to an actor and a gentleman …to list some beautiful songs that he lip-synched on screen in Intoxicating Dev Anand.

Conversations over Chai then goes on pay a very unique tribute to Raj Kapoor on his 89th birthday – quite an interesting and thought-provoking quiz in The Only Showman.

We also pick up Portrait of the Director: Raj Kapoor   from YT channel DoordarshanNational  and a highly personalised interview, LIVING LEGND RAJ KAPOOR,  by SimiGarewalOfficial, wherein Raj Kapoor talks about his emotional evolution… his regrets.. his loves.. his music .. his films and his philosophies…… with a treat of haunting scenes and songs from his films.

14th December was also 47th anniversary of Shailendra’s passing away. Pravin Thakkar has penned the multi-faceted portrait of Shailendra in his article published in his (Gujarati) column Rajatpat Na Rang in Kutchhmitra’s Sunday supplement Madhuvan of 8th December 2013.

We supplement several clips form YT archives regarding Shailendra – A Compilation of Title songs – listing 21 title songs penned by Shailendra by शैलेंद्र के गीत | Songs of Shailendra; A Small Tribute to Shailendra by crazyoldsongs and NDTV.com’s Remembering lyricist Shailendra over and above  Chauthi Kasam (Part I, Part II and Part III) by ABP News, which we have covered in the October 2013 edition of this blog carnival.

Dances on the Footpath has posted Nalini Jaywant Songs in Nastik (1954), with English Subtitles, in honor of Nalini on her third death anniversary.

We now move over to visiting articles covering a varied interests from different blogs / websites.

Asha Bhonsle needs no introduction, but how many of us know about Asha Posle ? Ceratinly not many. However Atul’s Song A Day, in the article Aankh ke paani aankh mein rah has presented Asha Posle’s this song from 1947 film Pagdandi.

Our good friend, Shakeel Akhtar, in his article pakeezah and dupatta laments about several crafts that have been obliterated over the tides of modernism. Some of the trades so vividly narrated in the song Inhi Logon Le Leena Dupaataa Mera have triggered this article. Incidentally, we had earlier reblogged a similar content from TIME’s Lightbox  @ Disappearing Trades: Portraits of India’s Obsolete Professions – LightBox.

Dusted Off has presented “famous songs, but lip-synched by not so famous artists in Ten of my favourite ‘Who’s that lip-synching?’ songs.

Songs of Yore has brought out KC Dey’s songs in ‘Devdas’ (1935). These songs are:

Arunkumar Deshmukh has come up with one more of an extensive and well-researched treatise on a very novel topic – confusions of similar names in Hindi Film Industry @ Anmol Fanakaar in the article ‘same name confusions – part 1, part 2 and part 3’.

N Venkatraman has picked up the thread of Hindi – Tamil versions songs in Multiple Version Songs (15): In the ‘Realm of Remakes @ Song of Yore – Multiple version songs.

We also have an interesting variety of the presentation of the content – Cineplot article Tanuja talks about her top ten Hindi Films, as the title suggests has Tanuja’s own views on her top ten films.

Songs of Yore has ended a long vigil of its followers in announcing the Best songs of 1953: Final Wrap Up 4.  The survey article together with Wrap Up 1 on the best male playback singer, Wrap Up 2 on the best female playback singer and Wrap Up 3 on the best duets and the present final Wrap Up together represent probably the most unique and comprehensive discussion of the entire music of a particular year.

Nahm has presented Preet banaake toone jeena sikhaaya@ Atul’s Song A Day. The clip was 12 minutes long, and it had all 5 stanza’s in it by Mukesh on Raj Kapoor, with intermittent dialogues and a small portion or rather a stanza of the song by Suman Kalyanpur on Waheeda Rehman.

Our each episode has several intersting pieces on Mohammad Rafi. In the case of ‘Teesri Kasam’, there is no sign of Rafi here, still Shankar – Jaikishan as many as four singers for Waheeda Rehman. Tables had turned and how, for Lata Mangeshkar by 1966 vis-à-vis Shankar-Jaikishan can be judged from this.

And as  contrast look at Raj Hath (1956), wherein  Dusted Off has singled out one of the great Mohammad Rafi gem -“one song in particular is beautiful and very well-known – Aaye bahaar banke lubhaakar chale gaye   - in a very detailed review.

Nasir’s Eclectic Blog  is mainly a Tribute to the Legendary Indian Playback Singer, Mohammed Rafi, containing categories dedicated to Rafi’s Romantic Songs Transliterated/TranslatedRafi’s Sad Songs Transliterated/Translated, Rafi’s Philosophical Songs,  Rafi’s Filmy Devotional SongsPeppy Songs of Mohammed Rafi ,  Articles on Mohammed Rafi Sahaab.

Our friend Bhagwan Thavrani brings back Mohammad Rafi’s Toofan Mein Pyaar Kahan song,  Itni Badi Duniya Jahan Itna Bada Mela , composed by  Chitragupta.

Biman Baruah remembers a highly fruitful relationship with three generations of Roshans – Mohammed Rafi with legacy of composer RoshanRoshan(lal Nagrath) , Rakesh Roshan (for films directed under his banner) or Rajesh Roshan (for songsa composed under his baton) and Hrithik Roshan (in terms of his Mohammad Rafi songs with Hrithik as child artist).

You are right! This last phase was our section on Mohammad Rafi. We will continue our listings on Mohammad Rafi in our future episodes as well.

We conclude our series of Carnivals of Blogs on Golden Era of Hindi Film Music for the year 2013 with this episode.

Wishing you all a very a very exciting journey to the world of Golden Era of Hindi Film Music in 2014 as well…………………

Carnival of Quality Management Articles and Blogs – December 2013

Leave a comment

Welcome to December 2013 edition of Carnival of Quality Management Articles and Blogs.

For the current edition, we have captured more than the usually presented quantum of information from the selected articles.

We have also experimented with the presentation format. Each of the article title appears with its hyperlink to the original article as a bullet point, followed by key idea of the article. My interventions are in italics in verdana fonts.

Firstly, let us look at ISO’s definition of quality and risk.

- Quality is the degree to which a set of inherent characteristics fulfils requirements (ISO 9001).

- Risk is effect of uncertainty on objectives (ISO 31000).

We even could define an objective as a requirement for a specific characteristic, so as to integrate quality and risk management.
(For more information and study, do visit) Reference

- ICH (2005). Harmonised tripartite guideline quality risk management. Current step 4, 9 November 2005. Website:  http://www.ich.org/fileadmin/Public_Web_Site/ICH_Products/Guidelines/Quality/Q9/Step4/Q9_Guideline.pdf

- Popescu, Maria; Dascslu, Adina (2011). Considerations on Integrating Risk and Quality Management. Annals of “Dunarea de Jos” University of Galati. Years XVII-no 1/2011. Website: http://www.ann.ugal.ro/eco/Doc20011_1/PopescuM_DascaluM.pdf

- Van Nederpelt, Peter (2012). Object-oriented quality and riks management. New York/Alphen aan den Rijn: Lulu Press/Microdata. Website: http://www.oqrm.org/English

One of the marks of great leaders is that they ask great questions.  How did they learn those great questions and where could you learn some to ask?
Five great questionsMike Rother, at University of Michigan, has pulled together a set of five very useful questions that prove remarkably effective at helping organizations improve.  They are:

  1. What is the target condition?
  2. What is the current condition?
  3. What are the obstacles, and which ONE are we working on now?
  4. What is the next step / experiment we can do to deal with that obstacle and what do we expect? And
  5. How soon can we go and see what we have learned from that step?

Transparency is a key factor in sustaining trust in high-performing organizations. And that, in turn, helps drive innovation.

In a recent study at a manufacturing company, for example, my lab found that organizational trust had a positive association with closeness among employees. And we found that those in the top quartile of colleague closeness were 22% better at solving a difficult problem with others. They also enjoyed working on this problem 10% more than those in the lowest quartile of closeness.

The lesson: People innovate better as a group, and when they trust those in the group, creativity emerges. As Peter Drucker wrote, “Teams are based on mutual trust and mutual understanding.”

Fostering such a culture is a great way to help any organization fly high.

For many, quality suggests the superiority of design, materials, or workmanship in a product or service. You may think of high-end brands like Mercedes, Gucci, or even Apple. However, “quality” is vital to every business, even if the target customer is at the low-end or mass market.
Seven principles that provide a foundation for improving the quality:

  1. You can and must manage quality
  2. Processes, not the people, are usually the problem
  3. Find and fix the root cause of the problem.
  4. Quality must be measured
  5. Strive for continuous quality improvement
  6. Every person is responsible for quality
  7. Quality is a long term investment

Have you ever noticed how asking for feedback sometimes invites frivolous, nonsensical, and insignificant information?
A request for feedback is not an envelope that must be filled with something/anything just  to get it off your desk. A request for feedback is:

  • An invitation to engage in an important dialogue… one that you can decline if you’re not available or have nothing to offer.
  • A sacred trust… an opening from someone who values your opinion and is making him/herself vulnerable in the process.
  • A moment in time when you can make a significant difference – to a person, process, or project.

The opportunity to offer feedback in support of others is serious business. So to make sure that your feedback is focused rather than frivolous, ask yourself the following questions.
- How hard am I having to work to come up with an answer?
- How important is it?
- How much am I willing to invest in helping the person address it?
Feedback requests aren’t obligations that require you to go through the motions and check the boxes. They are an honor bestowed upon you by someone who believes that you have something to offer.

We had taken a brief look at World Quality Month in our November 2013 edition. In the present edition we will take a detailed look.

The purpose of World Quality Month is to promote the use of quality tools in businesses and communities. Quality tools, such as flowcharts and checklists, reduce mistakes and help produce superior products. Quality principles could reduce headline-making errors, like food safety, toy recalls, and financial disruptions. World Quality Month calls on people who use quality tools to share their knowledge by submitting their stories to illustrate the value of quality principles. Success Stories is about learning how and sharing your story about the use of quality to make the world more efficient and profitable, whether on job or on or in the community. Knowledge Resources has collected popular videos, research articles and blogs about quality from around the world, to help the spread the word about the quality. Quality Events lists events happening over the world.

The Chartered Quality Institute has presented 10 of the best World Quality Day events.

  • We now take a look at BMJ Quality Blog and recent posts on the blog to capture the opportunity, for a closer look at the way medical fraternity views the quality:
  1. Coordinated Care and a Hundred Reasons to Be Cheerful /
  2. How to run a Quality Improvement Project (whilst working full time as a junior doctor) /
  3. Quality Improvement: Making the leap /
  4. BMJ Quality Improvement Reports: This is just the beginning… /
  5. Compassionate Care – Whose Job is it Anyway?

We would now take up our regular subjects. We begin with a visit to a Quality Institution.

  • The Chartered Quality Institute  is the chartered body for quality management professionals. Established in 1919, it gained a Royal Charter in 2006 and became the CQI shortly afterwards.

The philosophy that came with the new name was simple… ‘through innovation and care we create quality’. This is something that we now base all our activity on and will continue to do so.

The article refers to retirement of Sachin Tendulkar from his last leg of active cricket career.
His greatest legacy lies in the long line of batsmen dedicated to following his example and countless others aspiring to follow in his footsteps.
Coinciding with the anniversary of World Quality Day, when busy minds have a chance to reflect on past achievements and future trends in quality, what better time to reflect on our quality legacy? By “our” I mean not just that of our organisations, but our personal legacy.

We agree(d) that, in the spirit of World Quality Day this year, we would each undertake to make time for the people around us – customers, colleagues, suppliers – and yes, even our families, to better understand problems and perhaps identify some opportunities for innovation and change.

  • Whilst on the subject of expanding the ambit of Quality to every other sphere of our activities, October (2013) Roundup @ A View from the Q, presents a wide spectrum of views by ASQ’s Influential Voices bloggers.

Quality can and should be used outside the traditional manufacturing sector. That’s not news to anyone who works in quality and has seen how the field has expanded beyond its industrial quality control roots. Yet the expansion of quality is not without its challenges or some disagreement as to how quality techniques can be incorporated “outside quality”.

Learn why ISO 9001:2008, one of the world’s best known standards, is being revised. Then hear about the how and why of auditing standards. Plus, tips for auditors to help them prepare. For the full interview with Auditing expert and ASQ fellow Dennis Arter, visit The How and Why of Auditing for the tips and advice for auditors and auditees.

Edwin GarroEdwin Garro is an industrial engineer and entrepreneur from Costa Rica. He is the CEO of PXS Performance Excellence Solutions, the training and consulting firm focused on organizational excellence. He is also involved in several startups. He blogs about all aspects of excellence in Spanish on PXS Global.  Visit Edwin’s Blog ›› PXS Solutions Performance Excellence.

His site contains a page on Resources, covering topics like, INNOVATION | CONTINUOUS IMPROVEMENT | FINANCIAL ITEMS | OTHER ARTICLES AND LINKS OF INTEREST.

To all the readers of Carnival of Quality Management Articles and Blogs, I wish a great ending of 2013 and a very happy, momentous, “quality” 2014………

10 Iconic LIFE Magazine Covers

Leave a comment

These covers provide as strong and as varied a sampling as one is likely to find of 10 pictures that capture the very best of LIFE through the years.

LIFE magazine, November 23, 1936. (Debut issue.)

Older Entries Newer Entries