Welcome to January 2014 edition of Carnival of Quality Management Articles and Blogs.
Last year each of our carnival-post simply presented as much as wide choice of articles/ blogs/ sites on the core subject as well as articles that had indirect, but quite strong direction to of Quality. Moreover, we had settled on regular features of, a look at a National / International Body engaged in the field of promoting Quality, ASQ Video, ASQ Influential Voice and John Hunter’s Management Improvement Carnivals.
For 2014, we would add one more flavor – articles/ blogs/ sites related to a specific Topic.
For the present edition, we would enlist some such links to Cost of Quality.
- Quality costs – In process improvement efforts, quality costs or cost of quality is a means to quantify the total cost of quality-related efforts and deficiencies.
- Cost of Quality – The countless, unseen details are often the only difference between Mediocre and Magnificent.
Cost of Quality Basics (CoQ) – The figure below shows the 4 major categories for Quality Costs and examples within each area.
At the highest level, there are two different terms in the Cost of Quality equation: the Cost of Good Quality (CoGQ) and the Cost of Poor Quality (CoPQ). This can be understood in the below formula:
CoQ = CoGQ + CoPQ
Quality costs are the total of the cost incurred by:
– Investing in the prevention of nonconformance to requirements.
– Appraising a product or service for conformance to requirements.
– Failing to meet requirements.
- QualityAmerica.com has lined up several articles:
- Using Cost of Quality to Improve Business Results – Since centering improvement efforts on cost of quality, CRC Industries has reduced failure dollars as a percentage of sales and saved hundreds of thousands of dollars. April 2006.
- Cost of Quality: Why More Organizations Do Not Use It Effectively – Quality managers in organizations that do not track cost of quality (COQ) cite as reasons a lack of management support for quality control, time and cost of COQ tracking, lack of knowledge of how to track data and lack of basic cost data.
- The Tip of the Iceberg – A Six Sigma initiative focused on reducing the costs of poor quality enables management to reap increased customer satisfaction and bottom-line results.
- Cost of Quality (COQ): Which Collection System Should Be Used? – This article identifies the various COQ systems available and the benefits and disadvantages of using each system.
- Total Cost of Quality for the Total Picture The CoQ model, also known as The Economic Conformance Model, shows us the rising costs associated with proactive management of quality as compared to the decreasing costs associated with improving quality.
- The Tip of Iceberg – When Accounting for Quality, don’t Forget the Often Hidden Costs of Poor Quality – By Joseph A. DeFoe
- Influence of Quality Costs on Achieving the Quality Goals Pravidic` Predrag
- Cost of Quality as Driver of Continuous Improvement – Roger E Olson
- Triarchy Press – Audit Your Cost of Quality – Andrew Carey – An outline guide to identifying waste, rework and unnecessary costs in your organization
- A Review of Research on Cost of Quality Models and Best Practices – Andrea Schiffauerova , Vince Thomson – This article presents a survey of published literature about various quality costing approaches and reports of their success in order to provide a better understanding of Cost of Quality (CoQ) methods.
Slideshare shows 50,394 results for “Cost of Quality”
- Presentation from 2011 Quality Conference of the Carolinas. Presenter: Marc Leclair : Cost of Quality
We now move on to take a look at the other articles/ blogs/ sites:
Does Management By Objectives Stifle Excellence? By John Dyer, President, JD&A — Process Innovation Company
Setting arbitrary goals can hamper the ability to improve dramatically – or drive the wrong improvement behaviors entirely.
When Systems Rule…And When They Don’t By Mathew E, May @ EditInnovation
I’ve been thinking about how bad they are, and how a good person up against a bad system stands little chance……on an anything BUT a level playing field. With another system outside the one you’re up against, one that allows you to get to the genesis of the system you want to defeat–the people who created it and tell it what to do in the first place.
You CANNOT do it from within the system! (This is why most systemic change happens only when leadership changes hands.)
Should it be this hard to change a system? Should the normal situation be that when you put a good person in a bad system, the system automatically wins?
I don’t think so. A good system must be more dynamic, more user-focused. … Change needn’t always come from an outsider.
Systems should have learning and improving built in. They should engender trust through transparency.
So why don’t they, by and large?
Systems–and systems thinking–have great relevance to what everyone in business is striving for these days: a strong culture of innovation. The focus in popular business press is on the visible part, the culture. I think it’s a red herring.
I think that if you want to create a strong culture, you have to focus on the thing on which culture rests: the system.
The technique of deliberate practice can dramatically improve performance, but knowing its limits is as important as understanding its value.
Next, we turn our sails to a National Body, furthering the cause of Quality. In the present edition we visit, wherein Indian Merchant Chamber Ramkrishna Bajaj National Quality Award process recipients of various recognition levels are required to share information on their successful performance and quality strategies with other Indian organizations. The IMC Juran Quality Medal was instituted by the IMC RBNQA Trust to recognize individual excellence on criteria articulated by Dr. J M Juran, the renowned Quality Guru.
And then move over to ASQ TV Episode – Risk Management and Quality
Organizations perceive risk management in three general ways. Carol Fox, Director, Strategic and Enterprise Risk Practice, RIMS, describes the way organizations think about risk management, how risk management is evolving and why the quality community is essential to the company’s risk management function.
Our ASQ’s Influential Voice for the month is – : Cesar Diaz Guevara
Cesar Diaz Guevara is ASQ’s Country Councilor in Ecuador, where he lives and blogs. He has a background in project analysis, quality systems, and quality management. He writes in English and Spanish @ Calidad y Actitud.
Cesar Diaz Guevara’s quality ethos is summed up in one sentence: A Quality time is a time when we enjoy what we do, and in turn we provide Quality service to other human beings.
And we finally round up our present edition with Management Improvement Carnival – 2013 Edition – Tanmay Vora @ QAspire.com has been hosting the annual management improvement carnival (organized by John Hunter) for last 3 years. This year, Tanmay Vora has reviewed three blogs, featuring their best 3 posts that he enjoyed reading.
The blogs and respective posts are:
Jesse Lyn Stoner’s Blog
James Lawther’s SquawkPoint Blog
And a bonus of Related Posts, as well:
- People Focus – 2010 Management Improvement Carnival
- Annual Management Improvement Carnival: Edition 1 (2011)
- Annual Management Improvement Carnival: Edition 2 (2011)
- Management Improvement Carnival: 2012 Edition
I look forward to your active participation in enriching the blog carnival as we pursue our journey through 2014…………….