Carnival of Quality Management Articles and Blogs – July 2015

Welcome to July 2015 edition of Carnival of Quality Management Articles and Blogs.

The search for “Improving measures of measurement of process” took us to the first building block -‘performance measures and metrics’, followed by the search for resources relating to the ‘structuring for the process of improvement’. We now take one more step forward and look for some basics to search for “Deploying the Improvement Process”.

Techniques and lessons for improvement of deployment processes – the article would appear to be non-fitting jig-saw piece in the ‘Deploying the Improvement Process, puzzle. The article aims to make (software) deployment processes reproducible and reliable. It presents a number of interesting techniques and lessons that could improve the deployment process of a system, and hence our interest in the article.

1. Deal with the deployment complexity from the beginning in your development process

2. Make your deployment process script-able

3. Decompose your system and their build processes, for the following reasons:

    1. It may significantly reduce build times, because only components that have been changed have to be rebuilt. There is no need to re-examine the complete codebase for each change.
    2. It increases flexibility, because it becomes easier to replace specific parts of a system with other variants.
    3. It allows a better means of sharing components across systems and better integration in different environments. As I have stressed out in an earlier blog post, software nowadays is rarely self-contained and run in many types of environments.
    4. It allows you to perform builds faster, because they can be performed in parallel.

[The rest of the article deals with specific relating to software codes and products.]

The Practical Deployment of a Continuous Improvement Process provides the groundwork required for deployment of Improvement process.

Process Deployment and Monitoring proposes an approach for supporting successful deployment and monitoring of process improvements.

Deploy Continuous Improvement by Brian Anderson | @branderlog – describes how to put in place a framework called Improvement Kata. This is the first step we must take to drive continuous improvement in our execution of large scale programs.

The Improvement KataFigure: The Improvement Kata, courtesy of Mike Rother

Process Improvement using a Deployment Chart – by John Halter – Despite superlative attitudes, immense dedication, and soaring urgency, results plummet on a downward trend.  Such a perplexing Cycle of Un-Quality is sufficient to thrust any manager to the brink of anxiety and anger…

 Cycle of Un- Quality

Cycle of Un- Quality

It is time to analyze if the right people are doing the right things, but in the wrong way.  But when a process may be off-track and requires evaluation, seize a modest tool called a Deployment Chart created by quality guru Dr. W. Edwards Deming.  The Deployment Chart is a flowcharting mechanism which allows you to inspect a process and apprehend the numerous relationships different people in the process have to the tasks and to each other……. An examination of our completed Deployment Chart will show us whether we have a smooth flowing process that makes sense.  Often times the Deployment Chart will display a process containing multiple hand-offs back and forth between people, or worse, between departments.  The matrix will highlight where “the ball will be dropped” and where departmental walls have the potential to block and delay the process.  You will also be able to identify unfortunate scenarios where two people who are required to be associated and connected with a particular part of the process are entirely detached and removed from each other in the process structure.

An Integrated Approach to Deploying Performance Improvement – by Lindsey Dunn – excerpted from Performance Improvement for Healthcare: Leading Change with Lean, Six Sigma, and Constraints Management by Bahadir Inozu, Dan Chauncey, Vickie Kamataris, and Charles Mount (McGraw-Hill; 2011)

Successfully deploying Lean in healthcare – The objective of this white paper is to better allow healthcare professionals to engage senior leadership (including management and board of directors/trustees) in discussions regarding the successful deployment of Lean.

Obviously, there would be no ONE way of deploying the process of improvement, suffice it to say that in order to be sustainable, deployment of process of improvement must be quite a meticulously executed strategic change , so structured as to be scaled up (or down) to the needs of the circumstances.

We would continue our journey of the process of improvement for a few more months.

In the meanwhile, in the second part, we have David Levy’s Blog, David on Quality from among the Influential Voices Blogroll Alumni, where he shares his views as ASQ Influential Voice on a range of topics. His hard core professional work can be explored at Levy Quality Consulting LLC.

We turn to our regular sections now:

Bill Troy, ASQ CEO has presented guest post of Manu Vora – The Gift of Knowledge Transfer Through Technology. The author very strongly stresses the need for the professionals to be more proficient in communication practices and principles to be successful. He supports his case with a real-life example of use of Google Hangout on Air to share the knowledge with large audiences in organizations as diverse as Indian universities, large corporations, and ASQ member units, with more presentations planned for the future.

Julia McIntosh, ASQ communications in ‘June Roundup: Using Quality Tools In Everday Life’ shares how many of the ASQ Influential Voices bloggers use quality off the job.

We then move over to ASQ TV Episodes:

Building Effective Teams – Keeping a team on track can be a challenge, especially if it’s virtually based. In this episode learn about effective virtual teams, a useful tool for prioritizing team projects, plus tips from the world’s… best teams for keeping your project on track.

Corporate Sustainability – Many organizations have earned a reputation for over-consumption, unnecessary waste, and actions that damage the environment. Corporate sustainability takes a conscientious and lean approach of increasing … efficiencies, minimizing waste, and preserving the environment; all of which benefit the organization in a variety of ways, profitability being one.

Our ASQ’s Influential Voice for the month is Luciana Paulise.

Luciana PauliseLuciana Paulise is a business consultant and founder of Biztorming Training & Consulting. She holds an MBA from CEMA University in Argentina, is a Quality Engineer Certified by ASQ, and a Senior ASQ member. Luciana has also participated as an examiner for the National Quality Award in Argentina. She blogs about quality and continuous improvement for small and medium size businesses, both in English and in Spanish @ BizTorMing Quality Consulting.

Here are some posts from the blog:

Agile leadership: the future of quality in small business

8 Quality Lessons I learnt from my mother

Instill a culture of happiness and quality will follow

I look forward to your active participation in enriching the blog carnival as we pursue our Improvement journey ………….


In July 2011, I opted to retire from my active career as a practicing management professional. In the 38 years that I pursued this career, I had opportunity to work in diverse capacities, in small-to-medium-to-large engineering companies. Whether I was setting up Greenfield projects or Brownfield projects, nurturing the new start-ups or accelerating the stabilized unit to a next phase growth, I had many more occasions to take the paths uncharted. The life then was so challenging! One of the biggest casualty in that phase was my disregards towards my hobbies - Be with The Family, Enjoy Music form Films of 1940s to mid-1970s period, write on whatever I liked to read, pursue amateur photography and indulge in solving the chess problems. So I commenced my Second Innings to focus on this area of my life as the primary occupation. At the end of four years, I am now quite a regular blogger. I have been able to build a few very strong pen-relationships. I maintain contact with 38-years of my First Innings as freelance trainer and process facilitator. And yet, The woods are lovely, dark and deep. But I have promises to keep, And miles to go before I sleep, And miles to go before I sleep.

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