Welcome to December, 2015 edition of Carnival of Quality Management Articles and Blogs.

In the current episode of our blog carnival, we will take an overview of the changes that ISO 9001:2015 – Just published! has brought in over its previous version (: 2008).

ISO TC/176/SC2 (Public Information) Home Page has provided a host of the basic inputs relating to core of the changes in the new version @ Revision of ISO 9001 :

  • A presentation on the ISO 9001 revision (here)
  • Transition Planning Guidance for ISO 9001:2015 (here)
  • ISO 9001:2008 and ISO/DIS 9001 Correlation matrices (here)
  • ISO 9001:2015 Revision Frequently Asked Questions (FAQs) (here)
  • Implementation Guidance for ISO 9001:2015 (here)

Seven Quality Management Principles

The table below compares the 8 Quality Management Principles with recently revised seven Quality Management Principles (QMPs).

8 Quality Management Principles

7 QMPs

Principle 1: Customer focus QMP 1: Customer Focus
Principle 2: Leadership QMP 2: Leadership
Principle 3: Involvement of people QMP 3: Engagement and Competence of People
Principle 4: Process approach QMP 4: Process Approach
Principle 5: System approach to management
Principle 6: Continual improvement QMP 5: Improvement
Principle 7: Factual approach to decision making QMP 6: Informed Decision Making
Principle 8: Mutually beneficial supplier relationships QMP 7: Relationship Management

ISO 9001:2015 – What are the main changes?

1/The standard is rewritten according to the HLS (High Level Structure)

2/ Risk management becomes a foundation of the standard

ISO 9001_2015-progressive changes

3/ Leadership

4/ A standard purposely open to the service industry

5/ No more quality manual?!

6/ Importance given to the context surrounding the certified organization and to its stakeholders

7/ Knowledge is a resource like any other

Significant Changes in ISO 9001 Revision 2015:

  1. The term “product” has been replaced by “goods and services”.
  2.  Two new clauses related to the context of the organization:

4.1 Understanding the organization and its context
4.2 Understanding the needs and expectations of interested parties.

  1. The requirement to use the process approach has been more explicit by adding a new clause.

4.4.2 Process approach

  1. The standard does not include a specific clause for “Preventive Actions“.
  2. The terms “document” and “records” have been replaced with the term “documented information”.
  3. Control of external provision of goods and services address all forms of external provisions.
  4. The term “continual improvement” has been replaced with “improvement”.

Infographic: ISO 9001:2015 vs. 2008 revision – What has changed?’ presents all the basic information visually.

What are the main differences between ISO 9001:2008 and ISO 9001:2015?’ not only tabulates the 10 clauses of the revised standard in comparison to the previous version, but also has visually presented the arrangement of clauses 4 through 10 according to PDCA cycle:

ISO 9001_2015 clauses in terms of PDCA cycle

As a result of the new arrangement in ten clauses, ISO 9001:2015 now has the same unambiguous structure as all standardized management systems, known as a ‘High Level Structure’ (HLS).

ISO 9001_2015 HLS

There is more emphasis in ISO 9001:2015 on measuring and properly assessing the input and output of processes.

ISO 9001_2015 on measuring and properly assessing the input and output of processes

Here are some more specific presentations on the subject:

What Changes Will ISO 9001 : 2015 Bring ? – A Bureau Veritas presentation

Key changes and transition – DNV GL

DNV GL guidance document aims to gives a basic overview of the changes to ISO 9001:2015

We will also take a look at some of the video clips on the subject:

All you need to know about ISO 9001:2015

ISO 9001:2015 Revision Training Webinar

ISO 9001:2015 Part 1: Prepare for Impending Changes in ISO 9001:2015

ISO 9001:2015: Part 2: New QMS Structure Overview for ISO 9001:2015

ISO 9001: 2015 (Part 3): Risk-based Thinking Goes from Implicit to Explicit

Risky Business: Surviving ISO 9001:2015 :- Part 1 of 3 discusses the troubled development process leading to ISO 9001:2015 and the pressures put on ISO TC 176 to rush the standard, rather than focus on ensuring the quality of the content.

Risky Business: Surviving ISO 9001:2015 :- Part 2 of 3 – discusses the good and bad aspects of the new requirements, including a scathing look at “risk based thinking.”

Risky Business: Surviving ISO 9001:2015 :- Part 3 of 3 presents “survival strategies” for leveraging the weaknesses of ISO 9001:2015 to your advantage, and how to tailor your QMS for maximum effect. https://www.youtube.com/watch?v=v7JiK5y3iLk

NQA ISO 9001:2015 Transition Webinar (8th Sept 2015)

We will now turn to our regular sections:

ASQ CEO, Bill Troy ASQ’s Influential Voice in its post ISO 9001:2015 is now available! has furnished the supporting products such as training programs, case studies, and articles.

We have presented here ASQ TV episodes on the current subject, as available currently:

Transitioning to ISO 9001:2015 : Transitioning to a new standard can be a daunting task but there have been several revisions before, meaning there is plenty of advice on how to do it. View the head of delegation for U.S. Technical … Advisory Group to ISO Technical Committee 176 (TAG 176), Lorri Hunt’s full interview HERE.

Implementing ISO 9001:2015 : Standards expert John DiMaria explains risk is embedded in many areas of ISO 9001:2015. Access ASQ’s ISO 9001 resources, including the standard, articles, books, training and information on the upcoming … conference at the links below

We will also continue to take a detailed look at the changes in ISO 9001 in the separate series of respective articles as well as in the ensuing episodes of 2016.

I wish warm greetings for the festivities of the season and highly fruitful New Year ………

I look forward to your active participation in enriching the blog carnival as we pursue our journey into 2016 by charting some new initiatives in our presentation style and content …………