Carnival of Quality Management Articles and Blogs – September 2014

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Welcome to September 2014 edition of Carnival of Quality Management Articles and Blogs.

Our topic for the blog carnival edition of August 2014 was Corrective and Preventive Action [CAPA]. Among other things one very vital element in designing, planning and implementing CAPA is Root Cause Analysis.

For our present edition we will delve deeper into this subject.

We begin our search with what Wikipedia has to say:

A root cause is an initiating cause of a causal chain which leads to an outcome or effect of interest.

In plain English a “root cause” is a “cause” (harmful factor) that is “root” (deep, basic, fundamental, underlying or the like).

The term root cause has been used in professional journals as early as 1905.

Ivan Fantin (2014) describes the root cause as the result of the drill down analysis required to discover which is the process that is failing, defining it as “MIN Process” (meaning a process that is Missing, Incomplete or Not followed .

Mark Paradies looks at various elements of the Definition of a Root Cause @ Root Cause Analysis Blog

The most basic cause (or causes)
that can reasonably be identified
that management has control to fix and,
when fixed, will prevent
(or significantly reduce the likelihood of)
the problem’s recurrence.

The salient aspects that emerge from this definition are:

First, when one finds a root cause, one has found something that management can fix that will prevent the problem’s recurrence. This is a key because it keeps one looking until a fixable solution can be found.

Second, the definition targets problems that are within management’s grasp to fix.

Third, the definition helps answer the always troubling question of how much investigative effort is enough.

Fourth, the definition implies that a problem may have more than one root cause.

Moreover, a root cause has these identifying characteristics:

1. It is clearly a major cause of the problem symptoms.

2. It has no productive deeper cause. The word “productive” allows you to stop asking why at some appropriate point in root cause analysis. Otherwise you may find yourself digging to the other side of the planet.

3. It can be resolved. Sometimes it’s useful to include unchangeable root causes in your model for greater understanding. These have only the first two characteristics.

4. Its resolution will not create bigger problems. Side effects must be considered.

5. There is no better root cause. All alternatives have been considered.

Root cause analysis is an approach for identifying the underlying causes of why an incident occurred so that the most effective solutions can be identified and implemented.  It’s typically used when something goes badly, but can also be used when something goes well.  Within an organization, problem solving, incident investigation and root cause analysis are all fundamentally connected by three basic questions:  What’s the problem? Why did it happen? and What will be done to prevent it?

ASQ considers Root cause analysis as a collective term that describes a wide range of approaches, tools, and techniques used to uncover causes of problems.

ASQ Fellow Jim Rooney walks through the basics of root cause analysis:

Part 1:   A Conceptual Overview

Part 2:  Practical Application

What is Root Cause Analysis?’ covers ‘The origin of root cause analysis; Understanding root cause analysis; and The Future: Inductive, Intuitive, and Automated RCA’

“DevOps teams often spend far too much time treating recurring symptoms without penetrating to the deeper roots of software and IT issues, making the extra effort to solve problems at their source.  But as every doctor knows, plenty of time and money can actually be saved by figuring out exactly why problematic symptoms appear in the first place.  Approaching problems with an eye to unearthing such basic casual factors is called root cause analysis, and, as in the case of the smart doctor, it can greatly aid your efforts as a system administrator, developer, or QA professional to prevent a lot of unnecessary suffering.”

The site also offers Further Resources

Root Cause Analysis – Tracing a Problem to its Origins notes that “you can use many tools to support your Root Cause Analysis process. Cause and Effect Diagrams and 5 Whys are integral to the process itself, while FMEA and Kaizen help minimize the need for Root Cause Analysis in the future.”

Root Cause Analysis (RCA) investigation :

Every day a million people are treated safely and successfully in the NHS.

However, when incidents do happen, it is important that lessons are learned  to prevent the same incident occurring elsewhere. Root Cause Analysis investigation is a well recognised way of doing this.

Investigations identify how and why patient safety incidents happen. Analysis is used to identify areas for change and to develop recommendations which deliver safer care for our patients.

RCA investigation resources:

Tools to help with the investigations process:

§ Getting started

§ Gathering and mapping information

§ Identifying care and service delivery problems

§ Analysing to identify contributory factors and root causes

§ Generating solutions

§ Log, audit and learn from investigation reports

Templates to record and share investigation findings:

§ Investigation report writing templates

§ Action plan templates

§ Other useful templates

Guidance : Background information and ‘how to’ guides

eToolkit : A framework for NHS investigations

We also have

Root Cause Analysis for Beginners”

Root Cause Analysis – McCombs School of Business

Finally, Root Cause Analysis of the Failure of Root Cause Analysis is not recommending to abandon root cause analysis and Five Whys, but exhorts to realize that no technique should be automatically applied in every situation.

Before we stop for day, a satirical insight is indeed called for:

May 01, 1994

Dilbert May 01, 1994

November 02, 1994

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October 29, 2007

Dilbert October 29, 2007

 

November 04, 2008

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We turn to our regular sections now:

In “The Future of Quality: Evolutionary or Revolutionary?, ’ Bill Troy, ASQ CEO has set the stage for a lively debate in the days ahead and looks forward to reporting what he would see and hear from the quality professionals, whom he exhorts by “who hold the keys to our future in your hands”.

Julia McIntosh, ASQ communications reports in Blogger Round Up for August 2014, What’s The Future of Quality?, that the Influencing Voice blogging community is well distributed in for “Evolutionary” and for “Revolutionary, with fairly representative share of “Both / And” as well as “Other” views. The article ends up with a defining statement from Michael Noble : “…that ultimately change will not be driven just from within the professional community because the real driver of change comes from public demand on one issue or another.”

And then move over to ASQ TV Episode : Creating a Safer Food Supply explore how food safety standards and schemes ensure the safety of our food supply

· Examine the difference between ISO 9001 and ISO 22000

· Apples to Oranges?

Related videos :

  • Conversation With a Food Safety Consultant
  • A deeper look at HACCP and ISO 22000
  • The Lighter Side: A Chef’s Unique Approach to Standards

We have one more video this month: The Culture Craze :“Think your organization has a quality culture because employees faithfully use approaches and methods to improve processes? Think again. In this episode of ASQ TV, we learn the distinction between culture and compliance, and we review key culture findings from a global study by Forbes Insights and ASQ. We also look at ways to “millennialize” your workplace.

Our ASQ’s Influential Voice for the month is Nicole Radziwill

clip_image001Nicole Radziwill is an assistant professor in the Department of Integrated Science and Technology at James Madison University. She writes about research in the quality field, quality consciousness, and innovation. 100% of the proceeds from her consulting support the Burning Mind Project. She also enjoys references to quality in fiction & drama. Her blog is Quality and Innovation, exploring quality, productivity & innovation in socio-technical systems.

Here are some of the recent posts on the blog:

We do not have a fresh insight this month in so far as Curious Cat Management Improvement Carnival category is concerned.

However , in such an event, we do pick up an interesting article posted recently. We pick up Peter Drucker Discussing The Work of Juran, Deming and Himself for our present edition.

“All 3 of us knew quality doesn’t cost, and accounting was a snare and a delusion because it hides the cost of not doing… cost accounting doesn’t measure these things.”

I look forward to your active participation in enriching the blog carnival as we pursue our journey …………….

Inadvertent, but potentially a VERY harmful use of KYC documents

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In ordinary course we keep issuing and submitting our KYC documents (identity and residential proofs.. such as PAN card, electricity bill etc.) to various people, For housing or car or other loans, bank accounts, or even for buying new sim card.

At almost all these places they ask for self-certification on these documents. We immediately sign those documents and hand over.

Just imagine your self-certified copies are likely to freely available in the hands of the persons for illegal usages. These documents can be used by him for EVERYTHING!

It’s really serious and it’s been seen that in most of the terrorist activities, KYC documents are sourced from the SIM card sellers.

Hence, please inculcate a habit of writing the purpose of submitting the self-certified KYC Document(s), to whom the document is handed over and the date so that those documents cannot be used again.

 

—- Shared for the public benefit.

Bizarre old Indian ads

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Old advertisements are a window to another world, at once familiar and strange. The copy might sound as if it has been plucked out of a contemporary sales pitch or the product could be one of those undying ones that refuse to fall out of fashion.

And then there are ads that were bizarre in their own times and have not been improved by the passing of years. Here is a selection of advertisements you would never see today from Cutting the Chai, a blog run by Delhi-based journalist Soumyadip Choudhary since 2005.

1410088993-760_Old-ads---tiger

Please read more in the article  “Bizarre old Indian ads: Gandhi’s hair oil, a government invitation to hunt tigers and more” @ Scroll.in

Garfield Sobers became the first cricketer to smash 6-sixes in an over, on this day -19680903

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Carnival of Blogs on Golden Era of Hindi Film Music–August 2014–Part II

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Welcome to Part II of August, 2014 edition of Carnival of Blogs on Golden Era of Hindi Film Music.

We had broken down the present edition in the two parts to make the posts reasonably presentable.

In the first part of the article, we have has a d detailed look at arrange of sols under a range of music directors across the entire spectrum of Mohammad Rafi’s active career as well his duets with S D Burman.

We now move on…….

We take up one more post which looks at Mohammad Rafi’s solo songs, from the archives of Dusted off, for a detailed listing of the song..

Rafi in Ten Moods showcases the breathtaking versatility of this man and his voice in these ten songs.

Cynical: Yeh duniya agar mil bhi jaaye Pyaasa
Devotional: Man tarpat Hari darshan ko aaj Baiju Bawra
Exuberant: Duniya paagal hai ya phir main deewaana Shagird
Patriotic: Yeh desh hai veer jawaanon ka Naya Daur
Romantic: Deewaana hua baadal Kashmir ki Kali
Comic: Jangal mein mor naacha Madhumati
Melancholic: Dekhi zamaane ki yaari Kaagaz ke Phool
Seductive: Aaja re aa zara aa Love in Tokyo
Philosophical:  Man re tu kaahe na dheer dhare Chitralekha
Empathetic: Tukde hain mere dil ke Mere Sanam

Part I spurred Rafi in Ten Moods – Part II, which also needs to be tied up here:

Philosophical: Aaj puraani raahon se, Aadmi
Gloomy/Sad: Aye mere dost aye mere humdum, Meherbaan
Devotional: Insaaf ka mandir hai, Amar
Lovesick: Aanchal mein sajaa lena kaliyaan, Phir Wohi Dil Laya Hoon
Classical: Madhuban mein radhika naache re, Kohinoor
Heroic/Royal: Hoshiyaar! jaanewaale zara hoshiyaar, Raj Kumar
Praise/Taareef: Salaam aap ki meethi Boyfriend
Adoring: Yeh teri saadgi yeh tera baankpan, Shabnam
Patriotic: Jahaan daal daal par, Sikander-E-Azam
Romantic: Door reh kar na karo baat, Amaanat

We now again turn back to Mohammad Rafi in duets with female as well male singers in The Legends: Mohammed Rafi – Part 2. Each of the song is supplemented by a second choice as well, to which we have added choices by the readers.

With Lata Mangesgkar
Aansoo Husnlal Bhagatram Sun meri saajna re 1953
Maya Salil Chuadhary Tasveer teri dil mein 1961
Piya Milan Ki Aas S N Tripathi Tune Chhal Kiya
Dil Tera Diwana Shanker Jaikishn Mujhe kitna pyar hai tumse 1962
With Asha Bhosle
Banarasi Thug Iqbal Quereshi Aaj mausam ki masti 1962
Phir Wohi Dil Laya Hoon O P Nayyar Nazneen bada rangeen hai 1963
Chah Cha Cha Iqbal Quereshi Ek chameli ke mandve tale 1964
Kashmir Ki Kali O P Nayyar Deewana Hua Badal
Tu Hi Meri Zindagi Rono Mukherji Jidhar bhi main dekhun 1965
With Geeta Dutt
Aar Paar O P Nayyar Arre na na na na na na tauba tauba 1954
Mr. & Mrs. 55 O P Nayyar Udhar tum haseen ho 1955
Bade Sarkar O P Nayyar Jahan Jahan Khayal 1957
12 O’clock O P Nayyar Dekh idhar ae haseena 1958
With Noorjehan
Jugnu Feroz Nizami Yahan badla wafa ka 1947
With Shamshad Begum
Chandani Raat Naushad Chheen ke dil kyun pher li aankhen 1949
Kaise baje dil ka sitar
Sindbad The Sailor Chitragupt Adaa se jhoomte huye 1952
Sawan Hansraj Behl Bheega bheega pyar ka sama 1959
Rail Ka Dibba Ghulam Mohammad La de mohe balma aasmani 1953
Aag Ram Ganguly Solah baras ki bhayee umariya 1948
Wih Suraiya
Dastan Naushad Ta ra ri a ra ri 1950
Shama Parwana Ghulam Mohammad Beqarar sa koi 1954
With Suman Kalyanpur
Black Cat N Dutta Nashe Mein Hum 1959
Shagoon Khayyam Parbaton ke pedon par 1964
Jee Chahta Hai Kalyanji Anandji Ae jaan-e-tamanna
Bheegi Raat Roshan Aise ta no dekho 1965
Mohabbat Isko Kahete Hain Khayyam Thaheriye hosh mein
Brahmchari Shanker Jaikishan Aaj kal tere mere pyar ke charche 1968
With Sudha Malhotra
Detective Mukul Roy Aankhon pe bharosa mat kar 1958
With Lalita Deolkar
Saajan C Ramchandra Humko tumhara hi Aashara 1947
With Aarti Mukherjee
Boy Friend Shanker Jaikishan Aigo Aigo yeh kya ho gaya 1961
With Usha Khanna
Daku Mangal Sinh Usha Khanna Sone ke tere 1966
With Talat Mahmood
Sushila C Arjun Gham ki andheri raat mein  1966
With Kishore Kumar
Akalmand O P Nayyar Do Akalmand do fikarmand 1966
Chupke Chupke S D Burman Sa re ga ma 1975
With Manna Dey
Parvarish Dattaram Mama o mama 1958
Sachai Shanker Jaikishan Ae Dost Maine Duniya Part I 1969
Part II
Part III
With Mukesh
Do Jasoos Ravindra Jain Do jasoos kare mehsoos 1975
With Chitalkar
Sagai C Ramchandra Haseenon ki gaadi mein 1951
With S D Batish
Chand Ki Duniya S D Batish Hoke rocket pe sawaar 1959

We will also take a brief look at some more articles for the archives of several other blogs. Each of the article does merit a very detailed look in :

We do agree that what we have covered is hardly a drop from the ocean of facts, fictions and reviews written about Mohammed Rafi, during and after his lifetime.

That is the beauty of Rafi saga- after you have said everything you wanted to say, there is still so much left to say…….

Carnival of Blogs on Golden Era of Hindi Film Music–August 2014–Part I

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Welcome to Part I of August, 2014 edition of Carnival of Blogs on Golden Era of Hindi Film Music.

31st July is the anniversary of Mohammed Rafi. So, we will devote this entire edition exclusively to what is published on the occasion.

For the present edition have three articles form that two of our regular blogs and one for the archives of another of our regular blog which have full length articles to commemorate the day. Each of these articles, and the discussions thereon, have been so rich in the selection of the songs that we will move away from our regular pattern of briefly visiting the content of the post, collate the songs form the post and the discussions and list of each of the song individually. However, for the other articles, we would follow our usual practice.

Our first call is The Legends: Mohammed Rafi.

The post has narrated each of the song in the descending order of the year in which the film was released. Therefore, we have added up and arranged the listing of the songs referred to in the discussion in similar fashion.

Year: 1947
C Ramchandra Saajan Humko tumhara hi Aashara
Year: 1949
Naushad Dulari Suhani raat dhal chuki
Year: 1954
Ghulam Mohammed Mirza Ghalib Hai bas ke har ek
Husnlal Bhagatram Shama Parwana Tu ne mera yaar
Year: 1956
Shankar-Jaikishen Basant Bahar Duniya na bhaye mohe
O P Nayyar Chhoomantar Garib Janke Humko Na Tum
Year: 1957
Hansraj Behl Changez Khan Mohabbat zinda rehti hai
O P Nayyar Tum Sa Nahin Dekha Jawaniyan yeh mast mast bin piye
O P Nayyar Naya Daur Aana Hai To Aa
Dattaram Ab Dilli Door Nahin Chun Chun Karti Aayi Chidiyan
Year: 1958
Salil Choudhary Madhumati Toote hue khwabon ne
S D Burman Kala Pani Ham bekhudi mein tum ko
Year 1959
Usha Khanna Dil Deke Dekho Hum aur tum aur ye sama
Year: 1960
S N Tripathi Lal Quila Lagta nahin hai dil mera ujde dayaar mein
Ravi Chaudhavi Ka Chand Ye Lucknow Ki Sar Zameen
S D Burman Bombai Ka Babu Saathi na koi manzil
Iqbal Quereshi Bindiya Main Apne Aap Se Gabhar Gaya Hun
Year: 1961
Khayyam Shola Aur Shabnam Jaane kya doondhte rehti hain
Naushad Ganga Jamuna Nain lad jai hein
N Datta Kala Samundar Meri Tasveer lekar kya karoge…
Salil Chaudhary Maya Koi Sone ke Dil wala
Year: 1962
Roshan Vallah Kya Baat Hai Gham-e-Hasti se beghana hota
S D Burman Baat Ek Raat Ki Akela hoon main
Year: 1963
S D Burman Tere Ghar Ke Samne Tu kahan ye bata
Pt. Ravi Shankar Godaan Pipra ke patwa
Laxmikant Pyarelal Parasmani Roshan tumhi se duniya
N Dutta Gyrah Hazar Ladkiyan Dil ki tamanna thi (solo)
Dil Ki Tamanna thi…. (with Asha Bhosle)
Year: 1964
Roshan Chitralekha Man re tu kahe na dheer dhare
Kalyanji Anandji Ishaara Dil beqaraar sa hai
Iqbal Qureshi Cha Cha Cha Woh Hum Na Thi Woh Tum Na Thi
Madan Mohan Haqueequat Mein ye Soch kar uske dar se utha tha
C Arjun Punar Milan Paas baitho tabiyat behal jayegi,
Madan Mohan Sharabi Kabhi na Kabhi Kahin na kahin
Jaidev Hum Dono Main zindagi ka saath nibhata chala
S D Burman Ziddi Jaanu Kya Mera Dil
Year: 1965
Ravi Kaajal Choo lene do nazuk hothon ko
Chitragupt Akashdeep Mujhe dard-e-dil ka pata na tha
O P Nayyar Mere Sanam Pukarta chala hoon main
Shanker Jaikishan Raj Hath Aaye Bahar Ban Ke
G S Kohli Adventures of Robinhood Maana Mere Haseen Sanam
Year: 1966
Madan Mohan Dulhan Ek Raat Ki Ek haseen shaam ko
O P Nayyar Baharen Phit Bhji Aayegi Aap ke haseen rukh pe
R D Burman Teesri Manzil Deewana mujhsa nahin
Usha Khanna Shabanam Maine Rakha Hei Mohabbat
Chitragupt Oonche Log Jaag dil-e-diwana
Year: 1967
Laxmikant Pyarelal Chhaila Babu Tere pyar ne mujhe gham diya
R D Burman Bahaon Ke Sapne Jamaane ne maare jawaan kaise
Year: 1968
Laxmikant Pyarelal Mere Hamdam Mere Dost Hui sham unka khaya aa gaya
Roshan Anokhi Raat Mile na phool to katon se dosti karli
Year: 1977
Khayyam Shanker Hussain Kahin ek masum nazuk si ladki

And then we take up Rafi’s duets by SD Burman.

The total MF duets of Md.Rafi for S D Burman would be 39. Here is the break-up.

Pre 1957 – Lata Mangeshkar 1, Geeta Dutt 4, Total: 5
1957-67 – Lata Mangeshkar 6, Geeta Dutt 5, Asha Bhosle 17, Kamala Sista 1, Total 29
After 1967 – Lata Mangeshkar 4, Asha Bhosle 1, Total 5

In all, with Lata Mangeshkar 11, Geeta Dutt 9, Asha Bhosle 18, Kamala Sista 1, Total 39
One duet with Shamsad Begum for the unreleased film Sazaa not included.

We have rearranged the songs in the post as well as the songs in the discussions and grouped them with the accompanying female playback singer.

 

With Geeta Dutt
Naujawan 1951 Panghat pe dekho aayi milan ki bela
Zara Jhoom Le
Jeevan Jyoti 1953 Lag gayi akhiyan tumse mori
Pyasa 1957 Hum aapki ankhon mein is dil ko basa lein to
Kaala Baazar 1960 Rimjhim ke taraane le ke aayi barsaat
Ek Ke Baad Ek Batao kya karungi
Manzil Chupke se mile pyaase do dil
Miyan Bibi Razi Tune Le Liya Hai
With Asha Bhosle
Nau Do Gyarah 1957 Aaja panchchi akela hai
Kala Pani 1958 Achchaji Main haari chalo maan jao
Insaan Jaag Utha 1959 Chand sa mukhada kyon sharamaya
Bombai Ka Babu 1960 Deewana Mastana Hua Dil
Manzil Dil to hai deewana na
Baat Ek Raat Ki Jo hai deewane pyar ke
Sheeshe ka ho ya paththar ka dil
Kaise Kahoon 1964 Kisi ki muhabbat mein
Dr. Vidya Yoon hans hans ken a dekho
With Lata Mangeshkar
Ek Nazar 1951 Mujhe preet nagariya hai
Tere Ghar Ke Samne 1963 Dekho rootha na karo
Dr. Vidya 1964 Main kal phir miloongi
Jwel Thief 1967 Dil Pukare Aare Aare
Talash 1969 Palkon ke peechche se tumne kya
Ishq Par Zor Nahin 1970 Ye dil deewana hai
With Kamla Sista
Miya Bibi Raazi 1964 Paani hota doob jaati
With Suman Kalyanpur and S D Batish
Kaise Kahoon 1964 Manmohan man mein ho tumhi

We have two more articles which also deserve a similar full scale drill-down. However, in order to maintain the normal length of a post, we have taken up those two articles in the immediately following part -2 of this post.

Before we close, we would record some of the archived posts for this part of the article:

Carnival of Quality Management Articles and Blogs – August 2014 Edition

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Welcome to August 2014 edition of Carnival of Quality Management Articles and Blogs.

We have had a fairly good look at the world of nonconformance in the previous editions of the blog carnival. [Blog Carnival Edition of March 2014) /: Blog Carnival Edition of April 2014), Blog Carnival Edition of May 2014, Blog Carnival Edition of June 2014) and Blog Carnival Edition of July 2014].

The next logical step is to address the nonconformance. Correction, Corrective Action and Preventive Action are the most usually traversed paths for this purpose.

We dedicate the present edition of our Blog Carnival to Correction, Corrective Action and Preventive Action.

Correction versus Corrective Action

Correction is taken to rectify a known non-conformance; Corrective Action is taken to prevent recurrence of said non-conformance.

Related Articles and Dictionary Terms:

Corrective vs. Preventive Action by Russ Westcott

[ISO 9001] section 8.5.2 says corrective action eliminates the cause of nonconformities to prevent recurrence, and section 8.5.3 says preventive action determines and eliminates the causes of potential nonconformities … to prevent occurrence.

One way to dispel these is by separating situations into … a patch (a single occurrence of a nonconformity that involves little risk and needs not be recorded), a corrective action (a more serious nonconformity involving some risk that requires action to prevent recurrence and must be recorded), a preventive action (a process that can be improved to prevent occurrence of a nonconformity and is to be documented) or a developmental action (a planned change to introduce a new process or product in response to strategic objectives, documented as a preventive action).

Corrective and preventive action (CAPA, also called corrective action / preventive action, or simply corrective action) are improvements to an organization’s processes taken to eliminate causes of non-conformities or other undesirable situations. CAPA is a concept within good manufacturing practice (GMP), and numerous ISO business standards. It focuses on the systematic investigation of the root causes of identified problems or identified risks in an attempt to prevent their recurrence (for corrective action) or to prevent occurrence (for preventive action).

Corrective actions are implemented in response to customer complaints, unacceptable levels of product non-conformance, issues identified during an internal audit, or adverse or unstable trends in product and process monitoring such as would be identified by SPC. Preventive actions are implemented in response to the identification of potential sources of non-conformity.

To ensure that corrective and preventive actions are effective, the systematic investigation of the root causes of failure is pivotal.

What is a Corrective Action Plan? – Definition, Procedures & Examples – A corrective action plan is a document describing exactly how a specific situation will be changed to better meet the goals of the company.

Monitoring corrective action – The table [in the article] illustrates the various steps that are taken by Electrolux when cases of non-compliance are found in our supply chain. Findings are graded in order of severity and range from Acceptable Findings to Zero Tolerance issues.

Corrective Action Challenge - How to construct a robust problem-solving process – R. Dan Reid

Recent data for ISO Technical Specification (TS) 16949 global certification audits show that clause 8.5.2, corrective action, is the one most frequently cited for major nonconformities, and it’s eighth on the list for minor ones.

In addition to the ISO 9001 requirements, ISO/TS 16949 requirements for this clause include sub-elements for:

  • Problem solving.
  • Error proofing.
  • Corrective action impact.
  • Rejected product test and analysis.

Clause 8.5.2.1 of ISO/TS 16949 requires that organizations "have a defined process for problem solving, leading to root cause identification and elimination."

Writing an Effective Corrective Action Plan

Step 1: Clearly state the problem or weakness, including the root cause.

Step 2: List the individuals who will be accountable for the results of the corrective action

Step 3: Create simple, measurable solutions that address the root cause

Step 4: Each solution should have a person that is accountable for it.

Step 5: Set achievable deadlines

Step 6: Monitor the progress of your plan.

One post of an edition of blog carnival cannot ever do full justice to a wide gamut of methods and issues related to Correction, Corrective Action and Preventive Action. So, we will take note of a few, additional, representative articles here:

We turn to our regular sections now:

ASQ Influential Voices bloggers are sharing their thoughts on the benefits of blogging and social media use–and where to start if you’re interested in doing the same, in Learning About Social Media With ASQ Bloggers. And for a deeper dive into the hows and whys of blogging, please read the article “Blog Boom” in July Quality Progress. It’s an in-depth conversation with ASQ Influential Voices bloggers Dan Zrymiak, Jennifer Stepniowski, Mark Graban, Jimena Calfa, and John Hunter.

In Establishing a Culture of Excellence: A Conversation With Arun Hariharan, is about key lessons in establishing a culture of continuous permanent improvement.

Blogger Round Up for July 2014, What’s the Purpose of Vision? is the ASQ’s Influential Voices bloggers’ response to a prompt about the clarity of focus at Volvo and Ikea and their thoughts on how to achieve and articulate an organizational purpose.

And then move over to ASQ TV Episode : Quality in Athletics examines the connection between quality, athletics and fitness

Related Video:

ISO 9001 Helps Soccer Team Improve All-Around – Monarcas Morelia, a team in the Mexican Football Federation, was finishing in the bottom of its league and losing money. In this video, learn how it turned things around by implementing a quality management system and becoming ISO 9001 certified. Read the full story

Our ASQ’s Influential Voice for the month is – Dr. Michael Noble

Dr. Michael Noble writes the Making Medical Lab Quality Relevant blog. He is a medical microbiologist within the Department of Pathology and Laboratory Medicine in the University of British Columbia, Vancouver, Canada. Dr. Noble is a self-declared "medical qualitologist" actively involved in national and international standards development, and is a provider of quality-oriented education and laboratory quality assessment.

Making Medical Lab Quality Relevant is a “discussion site for folks interested in improving the quality of medical laboratories. Most will be the thoughts and vents of a long time player in the medical laboratory quality from many perspectives, complex and basic laboratories, developed and developing countries, research and new knowledge.” The site has

§ About Michael Noble

§ Clinical Microbiology Proficiency Testing program

§ Program Office for Laboratory Quality Management

§ Sites for Visiting

                                                                     pages.

We do not have a fresh insight this month in so far as Curious Cat Management Improvement Carnival category is concerned.

However , in such an event, we do pick up an interesting article posted recently. We pick up Children are Amazingly Creative At Solving Problems for our present edition.

“Preschoolers are curious about almost everything. Postschoolers are curious about almost nothing.” – Russell Ackoff

Related: Taking Risks Based on EvidenceNaturally Curious ChildrenLearn by Seeking Knowledge, Don’t Only Learn from MistakesEncouraging Curiosity in KidsExtrinsic Incentives Kill Creativity

I look forward to your active participation in enriching the blog carnival as we pursue our journey …………….

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