Carnival of Quality Management Articles and Blogs – June 2015

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Welcome to June 2015 edition of Carnival of Quality Management Articles and Blogs.

The search for “Improving measures of measurement of process” took us to the first building block -‘performance measures and metrics’. We now take one more step forward and look for some basics to the ‘structuring for the process of improvement’.

Processes, Products & Services The European Foundation for Quality Management, EFQM, as a first step in their holistic Excellence Model proposes to structure the improvement efforts by taking a Process view of the world rather than the more traditional view.

Providing structure to continuous process improvementKhwaja Moinuddin – identifies Value Stream Mapping, Six Sigma DMAIC, Lean Methodology and organizational structuring as some of the ways to provide structure to continuous improvement methodologies.

Business Process Improvement Process hierarchy

Business Process Improvement Process Hierarchy

Structure for success with business process improvement – Jeff Fielding – identifies effective project management and change management as the base for managing the process of improvement. He further identifies some key organizational roles like Project Management Team, Process Owner, Process Improvement Team, Project Leader, Field Test Groups that can play the key role.

Driving business process excellence: structure initiatives to get quick results – Dave Bhattacharya – a well-structured framework can dramatically increase success of strategic initiatives – the proper framework has built in components to identify the proper project methodology and has accounted for change and project management.initiatives-image-module-2

Applying the DMAIC Steps to Process Improvement Projects – Harry Rever – provides a detailed application of DMAIC steps, as a basic structure for the process improvement projects. DMAIC steps

Obviously, there would be no ONE way of structuring for the process of improvement, suffice it to say that in order to be sustainable, process of improvement must be flexibly structured so as to be scaled up (or down) to the needs of the circumstances.

We would continue our journey of the process of improvement for a few more months.

In the meanwhile, in the second part, we have Samir Chougle’s Blog, Maverick SAM, from among the Influential Voices Blogroll Alumni. Samir Chougle is a bookworm. This is what his present list is:

The Godfather by Mario Puzo

Quality Management in Construction Projects by Abdul Razzak Rumane

Emotional Intelligence: Why It Can Matter More Than IQ by Daniel Goleman

The Great Indian Dream by Arindam Chaudhuri Malay Chaudhuri

The Count of Monte Cristo by Alexandre Dumas

We turn to our regular sections now:

Bill Troy, ASQ CEO has presented guest post of Sunil Kaushik – our ASQ’s Influential Voice for the month: How Lean Helped Me Travel To Egypt With Just $500

Julia McIntosh, ASQ communications in ‘Roundup: How Should the Quality Field Prepare For the Future?’ many of the ASQ Influential Voices bloggers, in their responses share their views about how quality professionals will need to prepare for the future—and the past. The basis for the discussion is ASQ’s 2015 Future of Quality research report. ASQ has been preparing this report since 2006. This year’s report is a departure from the norm. The experts and authors beyond the quality community have compiled the major forces that will impact global priorities—and how the quality world will need to respond.

We then move over to ASQ TV Episodes: Introducing Quality Into Your Workplace – Not everyone in your workplace will be well-versed on quality methods and principals. This episode offers some ideas on getting quality novices in your organization familiar with basic concepts, including explaining how the absence of quality can have a major impact.

Related videos:

Durham

The ASQ Audit Division site

Our ASQ’s Influential Voice for the month is – Sunil Kaushik

Sunil KaushikSunil Kaushik is a certified ASQ-SSBB, PMP, and SPSM with more than a decade of experience in project and quality management with Fortune 100 companies. He provides training on quality management at schools, universities, and corporations using innovative methods such as origami and food tasting. His next project is a round-the-world bicycle tour with a mission to train as many schools and universities on quality along the way as possible while explore high-quality street food across the globe. His blog is Train and Trot.

Here are some of the recent posts on his blog:

· 100 Places to visit before I kick the bucket

· Toilets in Japan – An Inspiration for Quality Professionals

· Predicting the Voice of the Customer is a Million Dollar Question

· Quality Lesson from a 400 year old Mughal town

· Shillong and Cherrapunji through the Lens

I look forward to your active participation in enriching the blog carnival as we pursue our Improvement journey ………….

Carnival of Quality Management Articles and Blogs – April 2015

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Welcome to April 2015 edition of Carnival of Quality Management Articles and Blogs.

For the month, we cast our net to search for articles for “Improving measures of measurement of process”, so as to look at the process improvement in the deep nooks and corners. The result seems to be a mixed bag. However, we will take what is available and continue with a more defined journey in next few episodes as we. So, here are some exploratory articles on Improving measures of measurement of process.

Following a measurement journey– …It can be helpful to think of the measurement activities in an improvement project as a journey:

Measurement JourneySource: Lloyd, R. Quality Health Care: a guide to developing and using indicators. Jones & Bartlett Publishers 2004

Measures – Measurement is a critical part of testing and implementing changes; measures tell a team whether the changes they are making actually lead to improvement. In improvement work, the team should use a balanced set of measures. Plot data for these measures over time using a run chart, a simple and effective way to determine whether the changes you are making are leading to improvement. For more information: See How to Improve: Establishing Measures

Types of Measures Structure: Physical equipment and facilities Outcome Measures – The final product, results, Process Measures – How the system works, Balancing Measures– looking at a system from different directions/dimensions.

Measuring Healthcare Quality: An Overview of Quality Measures briefly looks at what are the types of quality measures , how quality measure are developed, where do data on …quality come from, how are the quality measures used, what’s next in quality measurement.

Using benchmarking measurement to improve performance over time – Participation in external benchmarking activities is not….. the ultimate goal. It is the use of data derived from benchmarking to initiate and sustain performance improvement over time.

This paper has placed very relevant quotes as the sidebar, which subtly but equally definitively enhances the message of the article. We have placed them here below:

Quality is never an accident; it is always the result of intelligent effort.” – John Ruskin

The goal is to transform data into information and information into insight.” – Carly Fiorina

It ain’t what you don’t know that gets you into trouble. It’s what you know for sure that just ain’t so.” – Mark Twain

Data do not speak for themselves – they need context, and they need skeptical evaluation.” -– Allen Wilcox

It is the mark of a truly intelligent person to be moved by statistics.” – George Bernard Shaw

If you think that statistics has nothing to say about what you do or how you could do it better, then you are either wrong or in need of a more interesting job.” – Stephen Senn

In the middle of a difficulty lies opportunity.” – Albert Einstein

We will continue with present subject in its more definitive aspects in the next few episodes.

In the meanwhile, in the second part, we have Suresh Lulla’s Blog, from among the Influential Voices Blogroll Alumni. Here are the previous posts on this blog:

Managing for Quality

Problem Solving in 4 Steps – 2

Problem Solving in 4 Steps

Who Pays for Bad Quality? Is there a Solution?

Supplier Solutions. MADE IN INDIA

We turn to our regular sections now:

Bill Troy, ASQ CEO has presented the first of the three part blog series ‘A Leader’s Roadmap to a Culture of Quality: Building on Forbes Insights-ASQ Leadership Research: Part 2 of 3’. Roy Lawton – author of the book Creating a Customer-Centered Culture: Leadership in Quality, Innovation and Speedproposes to provide the missing and necessary specifics for successful action. In the Part One last month, he spelt out how to successfully address point #1 – All employees must apply the four key elements of any strategy for building a quality culture.  (Page 8: Boeing’s Ken Shead). In Part Two here, he spells out how to successfully address point #2 – CLOSELY UNDERSTAND CUSTOMER EXPECTATIONS, on the road to cultural transformation.

Bill Troy also critically discussed how to Encourage The Next Generation of STEM Professionals. Julia McIntosh, ASQ communications , in her follow through ‘March Roundup: What To Do About STEM Education?’ has summed up a wide ranging views of the fellow ASQ Influential Voices bloggers.

We then move over to ASQ TV Episodes: Quality and Forensics – In this episode, we will see how quality plays an important role in forensic community and how forensic techniques were used to resolve a construction dispute. We will (also) learn how to create a Correction Action Request and we talk to one of the stars of the hit television show, CSI.

Linked videos:

Forensic Technique Reveal Conclusive Evidence

The How and Why of Auditing

o Corrective Action Request

Our ASQ’s Influential Voice for the month is – Chad Walters

chad waltersChad Walters is a lean consultant with Lean Blitz Consulting out of Augusta, Georgia, and blogs about Lean applications in sports organizations at the Lean Blitz Consulting blog. He has been practicing lean and continuous improvement for more than eight years. He is a Six Sigma Black Belt certified by ASQ and received his MBA from Indiana University’s Kelley School of Business and B.S. in chemical engineering from Tri-State University in Angola, Indiana.

Over and above his views as ASQ Influential Voice, here are some other posts on Chad Walter’s blog:

§ Presentation on the Designated Hitter and Root Cause Analysis

§ Should the Buffalo Bills Play Sunday Despite The Driving Ban?

§ Did Eric Hosmer’s First Base Slide Cost The Royals?

§ LinkedIn Post: Business Strategy and Clothes Dryers

He certainly loves to dig more into how sports can better utilize quality.

I look forward to your active participation in enriching the blog carnival as we pursue our Improvement journey ………….

Carnival of Blogs on Golden Era of Hindi Film Music – March, 2015 edition

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Welcome to March, 2015 edition of Carnival of Blogs on Golden Era of Hindi Film Music.

March has a very important festival – Holi – linked mainly to onset of the spring in the North India. The celebration of the festival is deeply ingrained into the fabric of the entire social culture of the people. As a natural corollary, it is but natural that the festivities are reflected into the mainstream (Hindi) Cinema. From the mellow and richly classical Holi songs in the 50s to the fun songs in the 70s, the flirtatious songs of the 80s to the power-packed, rigorous dance sequences in the new millennium, Holi songs have seen a gradual but marked change in style of music and the manner of filming the sequences. It is natural that we devote the opening session of the current edition of our blog festival to the articles featuring Holi songs in the Hindi Films.

And here are some of the randomly selected articles published in the mainstream journalistic flavor:

We now turn to the anniversaries:

Conversations Over Chai has three articles to commemorate Talat Mahmood’s birth anniversary on 24th February (1924):

The Legends: Talat Mahmood – has a few ‘quintessential Talat’ songs, each one for a different music director. While reading the article and comments thereto, Tum To Dil Ke Taar Chhed Kar, Kho Gaye (Roop Ki Raani Choron Ka Raaja – 1961- Shanker Jaikishan) came up from my memory. This, incidentally, is a twin version song. Furthermore, looking for some other songs, I landed upon Tera Khayal Dil Ko Sataye To Kya Karen (Naqab – 1955 – Govind Ram).

My Favourites: Talat Mahmood – Lata Mangeshkar Duets

In addition to a fairly rich collection and the contents in the main article, these songs in Comments also catch our attention:

Yaad aanewale phir yaad aa rahe hain Anmol Ratan – Vinod. He gave another great duet Shikwa tera main gaaun in the film.
Mat chhed zindagi ke khamosh taar le jaRaag Rang – Roshan.
Saawan ki raaton meinPrem Patra – Salil Chaudhary
Chaahe nain churao chaahe daaman bachao pyar ho ke rahegaAas – Shanker Jaikishan

Mausam Ye Pukare Masti Mein Le Chal – Burmah Road (1962) – Chitragupt

The Legends: Talat Mahmood – Part 2 – has lined up duets with different singers.

SoY continues with Focusing on Naushad as the theme of the year while undertaking comparisons with C Ramchandra in Talat Mahmood by Naushad and C Ramchandra. Naushad used Talat Mahmood in lead only once in Babul (1950) and then as a co-singer with Mohammad Rafi in Kaisi haseen aaj baharon ki raat hai (Aadami – 1968). In the queer twist of commercial considerations, Talat Mahmood was replaced by Mahendra Kapoor in the final track, but the records were already in the market. In comparison, C Ramchandra has a fairly large share of ‘great’ songs with Talat Mahmood. Here also, Talat Mahmood was on the losing streak once – Kitna haseen hai mausam kitna haseen safar hai – which is finally rendered by Chitalkar himself.

Naushad-C Ramchandra duel for Amirbai Karnataki, is an innovative tribute to Amirbai Karnataki, on the 50th death anniversary (c.1906 – 3 March 1965). Naushad had About fifteen songs in seven films in a span of eight years whereas C Ramchandra had Eight films and about fifteen songs in a span of eight years – same as Naushad’s. ,,,, If we look at Amirbiai Karnataki’s singing career in overall perspective, Anil Biswas first catapulted her to great fame with Kismet (1943); she sang the maximum number of her songs for Gyan Dutt and maximum number of his songs were sung by her…. Vidur Sury has written an exhaustive and excellent article – Amirbai Karnataki – A Legendary Indian Singer on Amirbai Karnataki. He has also contributed to Atul’s bollywood song a day- with full lyrics Amirbai Karanataki’s Deendayaal sakal dukhbhanjan (Narsi Bhagat – 1940)……..And this in turn takes us to the categories Ameerbai Karnataki songs, which has 118 posts and Ameerbai Karnataki solo, (78 posts) on Atul’s bollywood song a day- with full lyrics

‘Bags, Books and More’ pays tribute to Ravi, through his scores to Sahir Ludhyanvi’s songs, in My favourite Sahir Ludhianvi – Ravi songs, on the third death anniversary. In terms of getting less to hear a song , we pick up Mahendra Kapoor-Asha Bhosle duet Rangeen Fiza hai (Bahu Beti, 1965) from among the ‘favorites’ .

We now turn to other posts on our regular blogs:

Tennis, Pathakji and ‘Tere sadke balam’ – There would many who have very strong association with a song….But it takes SoY to make it a memory to be shared with all as if we lived all those moments ourselves.

Film Songs Based on Classical Ragas (8) – Pilu – Guest article by Subodh Agrawal in which he discusses the best film songs based on this Raga and some fine classical pieces. Pilu is the one that truly captures the mood evoked by this earthy smell, possibly because it is the raga of the Gangetic plain, where the summers are long and severe, and the rain – when it comes – comes in torrents, as in a fragment from the film Sara Akash (1969), as it captures the traditional movement better than any other clip one could locate.

As can be easily expected, the advent of spring should have led to posting of articles on the subject. Ten of my favorite spring songs takes up the task with the rules: the synonym for spring—basant, bahaar, etc—should actually be present in the lyrics, the word (especially in the case of bahaar, which can also refer to scenery or enchanting environs) should specifically refer to spring itself and the word should be used in the literal, not the metaphorical, sense, making the reading even more interesting.

Ten of my favourite cloud songs is a thematic songs-list article, which follows these rules: firstly, the synonym for cloud must be in the first line of the song, and secondly, the reference to clouds should be literal; clouds should not be used only in the metaphorical sense. On a similar vein, there have been other posts on rain songs and wind songs.

Ijaazat (1987) very fondly traces the origin for writing up the review to Mera kuch samaan from the album You’ve Stolen My Heart: Songs from R.D. Burman’s Bollywood

Word Play: Shaam presents the Shaam songs with the self-imposed rules : the song had to begin with the chosen word. (At the most, the word could be the second one in the first line.) Preludes to songs didn’t count. And two, it has to be the word itself, not its variations., which have yielded three posts – Raat, Piya and Chand – in the past. We pick up, again on the basis of the criterion of not-getting-to listen-often:

Shaam gayi raat aayi – Shree 420 (1955) – Lata Mangeshkar – Shanker Jaikishan- a song that is recorded and then discarded from the film is classic fit for Mystery of the Missing Songs, strangely, this song was never used in any subsequent RK film either

Shaam dekho dhal rahi hai -Anjaan Hai Koi (1969) – Mohammed Rafi, Usha Khanna – Music: Usha Khanna

Gulzar’s “shaam se aankh mein nami se hai – Mukesh .The original Salilda tune has been used in another song and has also been sung by Mukesh.

The succinct review of Aah – 1953 has very judiciously provided a link to the jukebox filled with songs from the film.

Dances By Egypt’s Naima Akef -Egypt’s Golden Age of cinema happened very close in time to India’s, beginning in the 1940s and extending into the ’60s. …there also are close parallels between this cinema and Indian cinema in the song-and-dance sequences, with the main difference being that the Egyptian dances were mostly Middle Eastern…..the present selection starts with Naima Akef’s most strange and possibly most modern dance, “Mambo.” After that one, thrown in are six more, which fall all along the spectrum from modern cabaret to traditional Egyptian folk dance. Rather than going into any descriptions of those, let the dances speak for themselves (because they certainly do speak for themselves….).

Kahan Le Chale Ho Bat Do Musafir – Beena Rai – a career starting form Kali Ghata (1951) ran into some 18 films ending with Apna Ghar Apni Kahani (1968). The post has provided links to some of her very famous songs.

Whilst on Beena Rai, we may recollect Ashok Dave;s review of Vallah Kya Baat Hai (1962) (in Gujarati), and enjoy these two exceptional Roshan songs –

Enjoyable western beats has compiled a special list of 15 songs on the player, applying the criteria that You should distinctly hear the bongo, conga or drums played as a lead instrument for at least a few seconds, in some part of the song, hindi film songs from the 1950s to the 1970s (with one song from 1980).

Rhythm of CastanetsCastanets are relatively tiny instruments that fit into the palms of the two hands and were originally used in European music. They can be played quickly in continuous notes to create a roll type of sound, or they can be played with each click on the castanet being a discrete note. The representative songs are on Rhythm of Castanets.

Jinhen Naaz Hai Hind Par, from Pyaasa 1957 takes us to Madhukar Shukla’s Translation of the original poem, and in turn to original version in Roman Urdu and the modified film song version. Here is the video clip of the song, wherein @ 6.26 we have my most favoured portion:

vo ujale dareechoN meiN paayal ki chhan-chhan
thaki haarii saaNsoN pe tabale ki dhan-dhan
ye be-ruuh kamroN meiN khaaNsii kii Than-Than
jinhe naaz hai hind par vo kahaaN haiN?

And its English translation:

The jingling trinklets at casement bright,
Tambourins athrob’ mid gasping life;
Cheerless rooms with cough alive;
Where are they who praise, the pious eastern ways?

On this rather sombre note, we now turn over to articles from the random search of other blogs/ sites:

The Hindi film song & the soundtrack of our livesSantosh Desai in City City Bang Bang -..It would be far too simplistic to connect the change in Hindi film songs to the harsher angrier discourse that we see in our public conversations, but surely the inability to find little islands of gentleness into which we can periodically retreat must take its toll. With no better self to find refuge in, no song to hum with eyes closed in melancholic bliss, the world is a harsher place full of people resigned to their hardness.

The “Indian” Dances in Kali Yug (1963, Italy/France/Germany) – The four dances in the films all center around the character Amrita, an exotic-enough sounding Indian name, played by the French actress and “Bond girl” Claudine Auger.

And now over to exclusive articles on Mohammad Rafi…

clip_image002The search for songs on Holi had led to writer and journalist Vinod Viplav’s article होली से कटती मुंबइया फिल्में. A little more exploration of the blog leads us to the category Mohammad Rafi, where we come to know of publication of the second edition of his biographical book Meri Awaz Suno (ISBN – 81-904097-1-9), which in turn led to:

As we close our books for this edition, we get the news that Shashi Kapoor, who just celebrated his 77th birthday, will receive this year’s Dadasaheb Phalke Award.

We continue our pursuit of the golden period of Hindi Film Music …….

Carnival of Quality Management Articles and Blogs–March 2015 edition

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Welcome to March 2015 edition of Carnival of Quality Management Articles and Blogs.

For the month, I chose to search articles for “Improving the manufacturing performance”. As can be expected, the available choice was so simply far too much to handle in one episode of our blog carnival. So, I have selected some of the representative articles:

5 Ways to Boost Your Line’s Performance — Right Now … John Mills

1. Reward trainers. First, model the behaviour you want. Then, train your floor managers to implement best practices quickly.

2. Reward small failures. Productivity is a process so treat it like one. Allow staff to team up and try small experiments for boosting output, setting aside rewards for both victories and failures knowing that anything that moves the floor closer to achieving permanent gains is a win.

3. Reward efficiency. Don’t obsess over output at the expense of everything else. Structure rewards that allow employees to “bank” and use time saved via productivity enhancements as vacation or sick time.

4. Reward partnerships. More isn’t always better when it comes to developing and refining a manufacturing process, but there will always be appropriate moments to bring in outside experts.

5. Reward outcomes. Finally, remember the endgame. Identify tangible, measurable goals before embarking on any productivity-boosting campaign. Assign leaders to implement the plan and then get prepared to reward achievements.

Keys to Improving Manufacturing Efficiency

In this paper, Apriso shows how to achieve enterprise-wide supply chain visibility, manufacturing synchronization, and control over efficiency through an integrated solution that directly addresses manufacturing competence.

A Diagnostic Tree for Improving Production Line Performance – Wallace J. Hopp • Seyed M. R. Iravani • Biying Shou

Improving performance of production systems is a critical but often unstructured activity. To help managers convert ad hoc or trial & error improvement efforts into efficient and systematic reviews, we develop a diagnostic tree which decomposes a performance improvement objective into successively more concrete sub-objectives and finally into potential improvement strategies. Based on principles from the Operations Management literature, this tree is structured to enable a non-specialist to better understand the links between corrective actions and performance. It also provides an important foundation for a principles-based knowledge management system that couples the decision tree with a search engine for locating relevant documents within an intranet.

Proven Principles for Improving Manufacturing Performance – Paul Dennis, Tom Knight

Plant managers can obtain major improvements in manufacturing performance by rising above the jargon and implementing two proven guiding principles that have stood the test of time : benchmarking and elimination of waste, particularly redusction in inventory and long cycle-times. The performance improvements should maintain profit margin and provide competitive advantage. Managers should also make a diagnosis first, before prescribing the appropriate improvement technique.

How big data can improve manufacturing by Eric Auschitzky, Markus Hammer, and Agesan Rajagopaul

(Wherever a huge amount of data is being generated[ even when not on all of them on digital media]) Manufacturers (by) taking advantage of advanced analytics can reduce process flaws, saving time and money

Jeff Dorman: Improving Performance

Jeff Dorman examines the roles of leaders, managers and employees, as well as team functionality as crucial elements for organizational success..

Designing performance measures – a structured approach – Andy Neely, Huw Richards, John Mills, Ken Platts and Mike Bourne

(A well-researched article. If one starts hitting the Tables, then you get a very good feel of what can be more relevant to one’s given situation.)

Improving Analysis of Key Performance Measures at Four Middle-Sized Manufacturing Companies – Moving Focus from What Has Happened to What to Do – Marcus Danielsson & Johan Holgard

The purpose of this thesis can be formulated in three research questions: How did the companies change their attitudes and behaviour as a result of understanding variation? How should a method to understand variation be implemented?, What aspects are important to consider when undertaking an implementation process?

28 Manufacturing Metrics that Actually Matter (The Ones We Rely On) Mark Davidson

The MESA (Manufacturing Enterprise Solutions Association) organization has sponsored research over the past years to help the manufacturing marketplace identify the most important metrics, and help decision makers understand metrics improvements and their relationships to metrics programs and the use of software solutions. As part of the most recent metrics survey, 28 manufacturing metrics were identified as being the most utilized by discrete, process, and hybrid/batch manufacturers.

PERFORMANCE MEASUREMENT

Measurement is the first step in improvement. But while measuring is the process of quantification, its effect is to stimulate positive action……Performance measures can be grouped into two basic types: those that relate to results (outputs or outcomes such as competitiveness or financial performance) and those that focus on the determinants of the results (inputs such as quality, flexibility, resource utilization, and innovation). This suggests that performance measurement frameworks can be built around the concepts of results and determinants.

Performance Factory – a new approach of performance assessment for the Factory of the Future

A new measurement and assessment framework, called Performance Factory (PerFact) and its current implementation state, is presented in this work. In addition, the Virtual Factory Framework Project (VFF) is presented. VFF is in line with the concept of the Factory of the Future and envisions the development of a Virtual Factory in order to support and improve the real factory. This in turn allows and promotes the application of PerFact by selectively assessing the real performance or the performance of planning scenarios.

In the second part, we have Innovate on Purpose from among the Influential Voices Blogroll Alumni. Here are the previous posts on this blog:

We turn to our regular sections now:

Bill Troy, ASQ CEO has presented the first of the three part blog series ‘A Leader’s Roadmap to a Culture of Quality: Building on Forbes Insights-ASQ Leadership Research’. Roy Lawton – author of the book Creating a Customer-Centered Culture: Leadership in Quality, Innovation and Speedproposes to provide the missing and necessary specifics for successful action. Part One in this blog series spells out how to successfully address point #1 – All employees must apply the four key elements of any strategy for building a quality culture.  (Page 8: Boeing’s Ken Shead).

Julia McIntosh, ASQ communications , in her ‘February Roundup: Is Quality “Global”?’ notes what ASQ’s bloggers had to say – “quality going global”—should it and does it?  If so, how is quality knowledge best shared worldwide?

And then move over to ASQ TV Episodes: A New Look at Risk Management – Learn about the role of risk in the ISO 9001: 2015 revision, assess the root causes of risk via a fishbone diagram, discover a risk management formula, and learn how the toy company LEGO successfully manages risk.

Our ASQ’s Influential Voice for the month is – Anshuman Tiwari

anshuma-tiwariAnshuman Tiwari is a quality expert with experience as an industrial engineer, quality consultant, and program manager in industries ranging from textiles to financial services. Based in Bengaluru, India, he blogs at Quality—The Unfair Advantage, wherein he includes reviews, articles, views, news, jobs, etc. on quality.

I look forward to your active participation in enriching the blog carnival as we pursue our Improvement journey ………….

Carnival of Blogs on Golden Era of Hindi Film Music – December 2014

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Welcome to December, 2014 edition of Carnival of Blogs on Golden Era of Hindi Film Music.

We begin our journey with anniversary tributes.

One of the finest actors, Deven Varma, passed away on 2nd December, 2014

Tribute to Great Actor Deven Verma and Tribute to Deven Verma are the clips from the TV programmes .

Remembering Deven Varma, intimately describes him as “one of Hindi cinema’s finest and most atypical funny men in the 1970s and 1980s, most memorably in the work of Hrishikesh Mukherjee, Basu Chatterji and Gulzar – films where Varma provided a counterpoint to the louder comedy elsewhere in the industry.It’s telling to look at the function Deven so often performed in those films: sutradhaar, vidushak, naatak-rachita rolled into one.

In an article in (gujarati) Divya Bhaskar, Dipak Soliya remembers Deven Varma’s contribution to subtlety that he introduced to the comedy in films. Of the three Filmfare awards that he got, even as two – Chor Ke Ghar Chor and Chori Mera Kaam– were for the traditional loud roles, his third award for Angoor established his subtle style at a very high pedestal.

Among many songs that Deven Verma had enacted on the screen, we pick up Baa Adab Baa Mulahisa Hoshiyar (Aaj Aur Kal – 1963- Ravi) epitomizing his style.

Happy Birthday, Sharmila Tagore and Dharmendra!, marks the 70th birthday of the lovely Sharmila Tagore and the 79th birthday of the hunky Dharmendra, and Ten of my favourite Dharmendra songs has pre-70s film songs that the author has seen. To make this challenge a little tougher, only solos (No duets) in which Dharmendra’s character does the singing are included..

Ten of my favourite Geeta Dutt  solos and its follow up article Ten of my favourite Geeta Dutt duets have pairing articles The Unforgettable Geeta Dutt and Unforgettable Geeta Dutt – Part 2 respectively. Among very memorable songs presented in these articles, we pick up Yaaron Kisi Se Na Kehna, Chhabili (1960), Snehal Bhatkar, with Nutan as a co-singer for a special mention.

Happy Birthday, Dilip Saab remembers his 92nd birthday on 11th December.

The joker and his disguises – Raj Kapoor as innocent and masochist presents a very fine analysis of persona of Raj Kapoor. The article also chooses the occasion to present author’s favorite the “Yeh Mera Prem Patra” sequence, including a two-minute prelude before the song itself starts, as one of the finest presentation of declaration of love on the silver screen.

Jiyo Toh Aise Jiyo (Bahu Beti, 1965) has led to remembering My favourite Shailendra songs

We had also remembered some very informative articles on Shailendra’s songs in our issue of December 2013.

Now we move onto other articles.

SoY has concluded its series of articles on Best Songs of 1951.

The penultimate article seeks to choose the best duet for 1951, from among 38 duets (which include songs having both male, both female, and more than two singers) in the list of 144 memorable songs of the year in Best songs of 1951: Wrap-Up 4. The article has first shortlisted the duets which are immensely popular till today, or which can be indisputably regarded as all-time great songs, regardless of their popularity. It may be observed that the duets of 1951 would easily figure among all-time great songs. The final choice crowns Seene mein sulagate hain armaan – Tarana – Talat Mahmood /Lata Mangeshkar jointly with Dum bhar jo udhar munh phere – Awara – Mukesh and Lata Mangeshkar.

The concluding article, Best songs of 1951: Final Wrap-Up 5, has very aptly presented the analysis, with the help of analytical tools, in continuation of the summing up of views by SoY’s very knowledgeable readers. The active multifaceted, discussions make the series quite engrossing and interesting. The final choice has rested with Anil Biswas, as The Music Director for the year 1951.

Item songs leads to Special issue ‘item’ of Motherland Magazine with several articles linking film item songs to older traditions.

12 must-have Hindi songs for your travel playlist! is a motley mix of old and new that should be in every traveller’s playlist.

Ten memorable prayer songs from Hindi films is a consensus-based selection, iterated through several criteria.

Discussion, Info and Great Pics Related to the Earliest Appearances of Cuckooo (thanks to Mel!) provides the link that Mel supplied for a very comprehensive post that he wrote about Cuckoo in French…… this post is worth a look just for the pics, clips, and extremely extensive filmography.The post also pose an exploratory question as to whether the little girl in the following picture, from 1943 film Prithvi Vallabh, is Cuckoo?

Is this CuckooWhilst on Prithvi Vallabh, here is one of its iconic song – Tailap Ki Nagri Gaana Nahin Bajana Nahin.

We also have some interesting posts from some new searches or from some of the friends who have not been regularly contributing articles on the subject of our blog carnival”

Captain NarendraPhanse has, in his usual poetic style, remembered some forgotten gems by Lata Mangeshkar, with an icing on the cake with a Juthika Roy and Suraiya songs each. Since the article is in Gujarati, I have listed out these songs here:

Sapana Bin Sajan Aayen – Shokhiyan (1951) – Jamal Sen

Tum Kya Jaano Tumhari Yaad Mein Hum Kitna Roye – Shin Shina Ki Boobalaa Boo (1952) – C Ramchandra

Mai Ri main kaase Kahoon – Madan Mohan , second version Lata Mangeshkar – Dastak 1970 – Madan Mohan

Aye Dil-e-Nadaan – Razia Sultan (1983) Khayyam

Tumhare Bulane Ko Ji Chahata hai – Ladli 1949 – Anil Biswas

Unko Ye Shikayat Hai Ke Hum Koochh nahin Kahate – Adalat 1958 Madan Mohan

Man Mohana Bade Joothe – Seema (1955) Shanker Jaikishan

• And a few Non-Lata Mangeshkar gems-

Meri Veena Ro Rahi Hai – Juthika Roy – Kamal Dasgupta

Man Mor Hua Matwala,- Afsar(1950) – Suraiya – S D Burman

• Kaun Bujaye Tapat More Man Ki – First version – Padma Devi, second version K L Saigal Amar Saigal

Old Hindi Songs Collection – from 50’s to 90’s era. On a blog dedicated to golden age of hindi music industry.

Shrikant Talageri has painstakingly collected Songs not included in the film Pakeezah, or perhaps intended for a sequel? These songs seem to be in a different style from the official Pakeezah songs.

Our friend Bhagwan Thavrani writes in to send the video clip – Tum Meri Jindagi Mein Kuchh [Unreleased Version] | Bombay To Goa – this tune was originally recorded in Hement Kumar-Geeta Dutt voice for GURU DUTT’s unreleased film RAAZ, later used by RDBurman in BOMBAY TO GOA, again not included in the film. See the similarity with KUCHH NA KAHO, KUCHH BHI NA KAHO (by Kumar Sanu) of ” 1942 – A Love Story. The song has a twin too, sung by Lata Mangeshakar.

And now over to exclusive articles on Mohammad Rafi…

Mohammed Rafi and Super Star Rajesh Khanna has critically laid up the songs under all the music directors and does make a very fascinating study by Moahammed Rafi fans.

In the telephonic interview, referred to in the article Royalty was the not main cause of Rafi-Lata Dispute: Usha Timothy, the readers share the fond experiences of singing with the top singers of India like Mohd. Rafi, Mukesh, Mahendra Kapoor (Dhol Baja Dhol Jania Film Vishwas), Kishore Kumar (Rafta Rafta Dekho Aankh Meri Larri Hai’ Film Kismat), , Shamshad Begum, Asha Bhonsle, Suman Kalyanpur, Hemlata, Krishna Kalle in a very short duration.  But Ms. Usha Timothy tells proudly that she always tried to copy like Mohd. Rafi sahib, not like Lata ji or Asha ji. Among many songs listed therein, we would take note of Usha Timothy’s maiden song (of course with Mohammaed Rafi) – Tu Raat Kharhi Thi Chhat Pe… Himalay Ki God Mein (1965) – Kalyanji Anandji.

We wish that New Year  2015 yield all the fruits of joy, happiness, usher in best of health and wealth and make happen the most memorable moments… to You and Your Family….

Carnival of Blogs on Golden Era of Hindi Film Music – October 2014

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Welcome to October, 2014 edition of Carnival of Blogs on Golden Era of Hindi Film Music.

We have a discovery to report this month. It is a discovery on two counts – first one being that fact that I landed upon this blog only this month, though ought to have done so a little earlier, and the second one is because the blog itself is Back after a long hiatus!.

So, we will devote our beginning to posts on Songs, Stories, Books and More… Random Musings. However, we would pick up posts for the normal period of this edition and would find opportunities to delve into (relatively) older posts in the future editions of our carnival.

We have two posts on one subject, wherein both the posts have approached the subject from totally different angle. The subject is Lata Mangeshkar’s birthday (on 28th September). The First one is Happy Birthday, Lata ji,… despite loving Asha Bhosle to the core, there are many Lata songs that I am very fond of…The volume and quality of work she has behind her is unmatched and unparalleled. And this is an Asha fan saying this.. And the Second Post is: The Swar-Saamraagyi and the the Sangeet-Maartand: Best of Lata Mangeshkar by Anil Biswas, as can be expected on any SoY post, doing full justice the selection of the songs from 123 songs that Anil Biswas – LataMangeshkar combination has provided from 30 films.

October sets in… oh yes, Happy Birthday Asha Parekh… has chosen to present songs from Phir Wohi Dil Laya Hoon. Lakhon Hai Nigah Main, Zindagi Ki Raah Mein obviously draws a parallel with Jawaniyan Yeh Mast Mast Bin Piye  [Tumsa Nahin Dekha]. “Both songs are favourites though (I) prefer to watch the Tumsa Nahin Dekha song and listen to Lakhon Hai Nigah Mein!”

Gungunaoonga Yehi Geet Main Tere Liye – Remembering Sachin Dev Burman and Majrooh Sultanpuri is in memory of 108th and 95th birth anniversaries respectively. “Mohd Rafi .. happens to be.. favourite singer and I remember reading somewhere that Dada Burman wanted him to sing this song. He wasn’t in favour of Talat saab because of that tremble in his voice. But luckily for us, Jaidev (his assistant then) convinced Dada Burman to give Talat saab this song. Thank god for that. However much, I adore Rafi, no one could have sung this song better than Talat saab.”

We have a pair of very interesting posts on Asha Bhosle and Geeta Dutt on “Songs…and More”.

The recent one Chali Re Chali Re Main toh Des Parayee (Saranga, 1961) presents a haunting, plaintive number from film Saranga, one of the films that did make a very special space for Sardar Malik as quite an accomplished music director. The second one is w.r.t. Asha Bhosle’s birthday – Thank you for the music and memories, Asha ji! – which has picked up quite a melodious piece of Humming in Kashmir Ki Kali (1964), among other songs.

Geeta Dutt’s song Rut Phire Par Din Hamare was not there Pyasa.(1957), but has found its place here on account of “Thou shalt write a long post on at least one Sahir Ludhianvi song per week” policy. Rut Phire Par din Hamare Phire Na (Pyaasa, 1957) recollects the topic of this song in Nasreen Munni Kabir’s book (Conversations with Waheeda Rehman). According tConversations with Waheeda Rehmano Waheeda, this song had been filmed with her rowing in a boat and everyone had appreciated the picturisation. However Waheeda Rehman differed with the view and she apparently pointed out that having that song slows the pace of the story and is just boring. Guru Dutt had heard her criticism and after the first screening, had agreed with her observation (seeing people walk out for a bathroom or coffee break), had taken it off. Excerpts from this bok can be glanced at Excerpt | Conversations With Waheeda Rehman. The other one is Na Main Dhan Chahun Na Ratan Chahun (Kala Bazaar, 1960), This duet, by Geeta Dutt and Sudha Malhotra is said to have ben (actually) composed by Jaidev, the then assistant to S D Burman. This seems quite logical since “Jaidev’s bhajans from Hum Dono (1961) are remembered to the day – Allah Tero Naam, and Prabhu Tero Naam.”

Guru Dutt’s 50th death anniversary brings in San San San Woh Chali Hawa – Kaagaz Ke Phool, 1959 ‘to remember Guru Dutt not as the melancholic, unhappy genius film maker but in happier times with a happy number! He was after all only 39 when he died.’

We have several other anniversary posts in the present episode of the carnival.

Happy 88th Birthday, Madam Noor Jehan! has clips of the entire ‘90s interview on BBC plus all of Noor Jehan birthday posts going back to 2009. A veritable treasure in on Noor Jehan, in one place !

On Begum Akhtar’s birth centenary, a musical tribute at her grave…..One hundred years after she was born, Begum Akhtar is being remembered and celebrated at the place where she was laid to rest.

clip_image002How Begum Akhtar changed my life: a tribute on the singer’s 100th birth anniversaryTisha Srivastav

“Now as a woman in my 40s, having lived life a little, the Begum is back in my life, as a modern-day primer to soothe me into understanding the subtext of experiences. Of love, shocks, surprises, loneliness, romancing life itself and laughing at one’s obsessions.”

The Lonely Ghazal Queen: Begum Akhtar , a legend in her lifetime, who achieved enormous fame at a very young age, and gave joy to millions of listeners of many generations, including doyens like Mehdi Hasan, Talat Mahmood, Madan Mohan, Pt. Jasraj and Pt. Ravi Shankar, Begum Akhtar’s own life seems to be full of sorrow, pain, abusive relationships, betrayal by people she loved and a deep melancholy.

Unfathomable greatnessSaleem Kidwai

The way [Begum Akhtar] would split words or combine them into musical phrases shows how comfortable she was with Urdu’s poetic idiom. This musical comfort level with the language also marked out some of her younger contemporaries like Mehdi Hasan, Iqbal Bano and Farida Khanum, and is sadly missing from most other singers.

Kishore Kumar’s duets by SD Burman : “With 115 songs, he gave Kishore Kumar more songs than any other (male) singer. Surjit Singh’s site indicates that out of this only 53 were solos, and 51 were Male –Female duets, 8 Male duets and 3 other songs. “.. and even die-hard opinionated person like me would very happily concede that quite a few of these pre-Aradhana duets did creditable justice to S D Burman’s marked preference to Kishore Kumar.

Geet Gaya Paththaron Ne – Rajakamal Studio is very passionate retrospective of films that have created a very respectable distinctive position for V. Shantaram. The post also carries link to a song each from Rajakamal Studio’s films from Shakuntala (1943) to Pinjra (1973).

My Favourites: Songs of Yearning – This ‘someone’ is a very hazy concept. We don’t usually know who, or how or when or where we will meet this particular person; we don’t even know that we will meet that special someone. And we do, perhaps – through choice, through circumstance, through fate. Or the someone we find becomes special. But in the meanwhile, we have our own hopes, dreams and expectations of finding that glorious love

Ten of my favourite string instrument songs, where it’s not an orchestra (Ted Lyons and His Cubs, anyone? Or The Monkees?), but a hero or heroine, not a professional musician, being the one ‘playing’ an instrument?

Radio Playback India has presented Raag Hansdhwani by Hariprasad Chaurasia.. I have especial fascination for Raag Hansdhwani, primarily because of Jaa To Se Nahin Bolun Kanhaiya , A Lata Mangeshakar – Manna Dey Duet from film Parivar(1956) , and then because of this song I landed upon this very famous Taranaa by Pandit Amir Khan Saheb Incidentally one of initial blog post is a compilation [Part I, Part II and Part III] of all that I could gather at that time on internet on Hansdhwani.

In our now a regular visit to Suresh Chandvankar’s articles, we have a topical article – When Bollywood maestros collaborated to put a Gandhi prayer to melody. The film musician Vasant Desai cut a disc of Gandhiji’s poem, sung by Manna Dey and Chorus. Gandhiji is credited as the lyricist .

How a goatherd and Mozart inspired the score for Bimal Roy’s ‘Madhumati’, is an excerpt, from Bimal Roy’s Madhumati: Untold Stories from Behind the Scenes by Rinki Roy Bhattacharya published by Rupa Publications India Pvt. Ltd..

Tamilnadus’ (ex)CM J. Jayalalitha was in the news recently. But we recall hereFour dance sequences from classic Jayalalithaa movies, of which one is from Hindi film Izzat (1967) – Jaagi Badan Men Jwala, Saiyan Tune Kya Kar Dala.

MANMOHAN KRISHNA SINGS FOR OP NAYYAR is one more post where we have very unique songs. Of the two non-film songs, both penned by Saroj Mohini Nayyar, the first one is Buje Diye Hua Andhera and the second one is Diya To Jala Sab Raat Re Balam. The latter song was also recorded in film Dhake Ki Malamal by C H Atma .

We round off this carnival edition with a post from Songs..Books and More – Sabhi Kuch Lutakar (Singer – Mohd Rafi, Movie Indrani, 1958) is a “wonderful romantic Hindi number was from an old Bengali film It is picturised on an unknown face. This man (a vagabond?) is strumming a guitar and singing this song. He is watched by Kumar and Sen – a just married couple – standing outside in the veranda of their house. Interspersed with Bengali dialogues, the mood of the song is indeed very romantic.”

Carnival of Quality Management Articles and Blogs – October 2014

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Welcome to October 2014 edition of Carnival of Quality Management Articles and Blogs.

Having traversed the topics of Non-Compliance and subsequent CAPA in our earlier editions, we now take a look at the next logical step in the chain – Continual Improvement.

Be it a student or a practitioner of Quality Management, the subject is certainly not new. Hence, we will endeavour to present here the articles that shed some new perspective on the subject.

What is CONTINUAL IMPROVEMENT?Improvement that occurs in spurts that reoccur

CONTINUAL IMPROVEMENT WITHIN THE QUALITY MANAGEMENT SYSTEMS sets the tone for the subject.

Continual improvement

Continual improvement should focus on enablers such as leadership, communication, resources, organisation architecture, people and processes – in other words, everything in the organisation, in all functions at all levels… Departmental improvements may merely move the constraints or problem somewhere else in the process chain.

Improvement is not about using a set of tools and techniques. Improvement is not going through the motions of organising improvement teams and training people. Improvement is a result, so it can only be claimed after there has been a beneficial change in an organisation’s performance.

Why Continuous Improvement May Need To Be DiscontinuedRon Askenas

As innovation thinker Vijay Govindarajan says, “The more you hardwire a company on total quality management, [the more] it is going to hurt breakthrough innovation. The mindset that is needed, the capabilities that are needed, the metrics that are needed, the whole culture that is needed for discontinuous innovation, are fundamentally different.”

It’s time to nuance our approach in the following ways:

Customize how and where continuous improvement is applied. One size of continuous improvement doesn’t fit all parts of the organization.

Question whether processes should be improved, eliminated, or disrupted. Too many continuous improvement projects focus so much on gaining efficiencies that they don’t challenge the basic assumptions of what’s being done.

Assess the impact on company culture.

When Your Past Success Becomes An ObstacleKarol Kinsey Goman

One of the greatest challenges for a leader who wants his or her team to thrive in changing times is to identify those practices and attitudes that need to be eliminated in order to more quickly adopt new behaviors. Here are five key questions that you should ask your team members to consider:

1. What do we do best? (What skills, abilities, and attitudes are we most proud of?)

2. Which of these current skills, abilities, and attitudes will continue to make us successful in the future?

3. What do we need to unlearn? (Which skills are becoming obsolete? What practices — attitudes, behaviors, work routines, etc. — that worked for us in the past may be a detriment in the future?)

4. How does our competence stop us from doing things differently? (Where are the “comfort zones” we’re most reluctant to leave?)

5. What new skills do we need to learn to stay valuable to the organization?

You Are Either Getting Better Or You Are Getting Worse — Here’s How To Get Better – Paul B Brown

You have to keep getting better…Everyone acknowledges that–in theory.  In practice it tends to fall apart, ironically, when things are good…. Waiting until have to change is never good…. Far better is trying to improve slightly every single day.

The subject of Continual Improvement cannot be done enough justice if we address it in only one post in our Blog Carnival. So, we will continue in next two Carnival editions…..

We turn to our regular sections now:

Bill Troy, ASQ CEO opens up the debate on Charting A Strategy For Quality–And Beyond

“The purpose of strategy, after all, is to answer this question: How do you get from where you are to where you want to be?  What is your path?  How are you going to get there, what steps do you need to take, and in what order?

“I’d like to offer five key questions about strategy that you may find useful as you work on your own strategic planning.

  1. What are your key facts and assumptions?
  2. What is your theory of victory?
  3. Can you actually accomplish each aspect of your strategy?
  4. Is your organization doing things that sit outside your strategy?
  5. Have you left enough planning time to test your strategy?

“One caveat: Determine how much time you have to spend on strategy and act accordingly. We all must get things done, so we must not fall to “paralysis by analysis.” We can only admire the problem for so long. A good rule of thumb many of us learned in the military is the one-third, two-thirds rule”, i.e. leave two-thirds of the time to others for absorbing, implementing and improving upon the strategy.

Julia McIntosh, ASQ communications , in her ‘September Roundup: What’s the Best Approach to Strategy?’ presents views expressed by ASQ Bloggers on the subject.

And then move over to ASQ TV Episode s:

Quality Improves Government

Around the world, government agencies are using quality tools and implementing quality methods to make noticeable and sustainable improvements. This episode of ASQ TV looks at two positive stories, addressing the importance of quality in government. Manu Vora interview Milwaukee Public Health Lab

Related additional video:

               Manu Vora and V.K. Agnihotri advocate quality in government by discussing quality’s role in the government of India now and for the future.

Soft Skills-Leadership and Management

It’s one thing to know the ins and outs of your industry and profession. But you can’t be an effective leader and drive change in your field without soft skills. This episode of ASQ TV describes what soft skills are and how mastering them will help you get ahead in your day-to-day relationships and, ultimately, your career.

Rosemarie Christopher’s Career Corner columns

Related additional video:

According to author and speaker Simon T. Bailey, it’s important for leaders to also think big-picture to truly drive change. In this segment, hear how leaders should consider the story they’re telling, how they can sustain their leadership and what quality leaders can do to take initiative in their organizations. View Bailey’s 2014 World Conference on Quality and Improvement keynote speech, available on demand

To motivate employees and develop high-performing work relationships, leaders must understand that all people have certain needs that must be met in the workplace. In this segment, learn about the desires of each person to help you connect with people for meaningful work relationships and long-term productivity.

Our ASQ’s Influential Voice for the month is – John Priebe

clip_image001John Priebe is vice president of business quality for NBCUniversal and a Lean Six Sigma Black Belt with experience in process improvement, innovation, and quality control. He blogs at JohnPriebe.com with a headline tag as Innovation | Quality | Leadership.

A majority of the posts relate to discussions on the topics at ASQ Influential Voices, with quite few of the topics interspersed I between. Here is one such post: The Emergent Culture: Be the Change You Wish to See.. The article draws up a parallel with a natural biological phenomenon known as ‘emergent behaviour, in a flock of birds. Of course, in case of human beings, it is a long road, but the journey can well be begun by “be the change you wish to see in the world”.

We do not have a fresh insight this month in so far as Curious Cat Management Improvement Carnival category is concerned.

However , in such an event, we do pick up an interesting article posted recently. We pick up Take Advantage of the Strengths Each Person Brings to Work for our present edition.

clip_image002Managers should be setting up the organization to take maximum advantage of the strengths of the people in the organization while minimizing the impact of weaknesses.

This needs a ‘refusing to fail’ attitude so as to ‘create a system that works and builds on the skills, ability and desire to do great work that your employees bring to work.’

W. Edwards Deming: “the aim of leadership is not merely to find and record failures of men, but to remove the causes of failure: to help people to do a better job with less effort.”

I look forward to your active participation in enriching the blog carnival as we pursue our journey to continual improvement…………….

Wishing Very Happy Diwali festivities to all………

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